Research Article
BibTex RIS Cite

A Survey on the Use of Information Systems Applications: A Case Study of Turkish Companies

Year 2019, Volume: 12 Issue: 1, 59 - 73, 31.01.2019
https://doi.org/10.17671/gazibtd.423231

Abstract

Information
systems (IS) have long been considered as an asset of firms. In recent years,
this perception has been changed in a way that IS form an ecosystem that
creates value for companies. While IS and its applications have become a
critical component for the firms, the relative use of IS applications on firm
specific contingencies - ownership pattern, firm size, industry sector, and
firm age - remained hidden in the extant literature. Therefore, we examine how the
relative use of IS applications vary with these firm-specific contingencies
based on a survey of 204 companies operating in a wide variety of sectors in
Turkey. Using t-test and ANOVA, we find that the implementation of IS
applications varies most with respect to ownership type and firm size and to a
modest extent with industry and firm age.

References

  • [1] G. Barczak, F. Sultan, E. J. Hultink, “Determinants of IT Usage and New Product Development Performance”, Journal of Product Innovation Management, 24 (6), 2007.
  • [2] S Ainin., N. Mohd Salleh Akma, S. Bahri, T. Mohd Faziharudean, “Organization’s Performance, Customer Value and the Functional Capabilities of Information Systems”, Information Systems Management, 32(1), 2–14, 2015.
  • [3] A. Bilgihan, F. Okumus, K.K. Nusair, D. J. W.Kwun, “Information Technology Applications and Competitive Advantage in Hotel Companies”, Journal of Hospitality and Tourism Technology, 2(2), 139–153 2011.
  • [4] S Alter, Information Systems the Foundation of E-Business, Prentice Hall, 2002.
  • [5] M. Wade, J. Hulland, “Review: The resource-based view and information systems research: Review, extension, and suggestions for future research”, MIS Quarterly, 28(1), 107–142, 2004.
  • [6] H. Chae, C. Koh, V. Prybutok, “Information technology capability and firm performance: contradictory findings and their possible causes” MIS Quarterly, 38(1), 305–326, 2014.
  • [7] X. Zhang, “The evolution of management information systems: A literature review”, Journal of Integrated Design and Process Science, 17(2), 59–88, 2013.
  • [8] A. A. Tole, N. C. Matei, “Executive Information Systems` (EIS) Structure and Their Importance in Decision-Making. A Comparison between Decision Support Computer Systems”, Journal of Information Systems & Operations Management, 10(1), 1–14, 2016.
  • [9] J. H. Mayer, S. Bischoff, R. Winter, T. Weitzel, “Extending Traditional EIS Use To Support Mobile Executives Online And Offline”, MIS Quarterly Executive, 11(2), 87–96, 2012.
  • [10] R. Sharda, D. Delen, E. Turban, D. King, Business Intelligence, International Edition: A Managerial Perspective on Analytics, Pearson, 2014.
  • [11] M. Chen, P. Taylor, “A Model-Driven Approach to Accessing Managerial Information : The Development of a Repository-Based Executive Information System”, Journal of Management Information Systems, 1 1(4), 33–63, 1995.
  • [12] D. Larson, V. Chang, “A review and future direction of agile, business intelligence, analytics and data science”, International Journal of Information Management, 36 (5), 700–710, 2016.
  • [13] G. R. J. Todd Dewett, “The role of information technology in the organization: a review, model, and assessment”, Journal of Management, (Vol. 27), 2001.
  • [14] R. Kuriyan, I. Ray, K. Toyama, “Information and Communication Technologies for Development: The Bottom of the Pyramid Model in Practice”, The Information Society: An International Journal, 24(2), 93–104, 2008.
  • [15] Y, Chen, Y. Wang, S. Nevo, J. Jin, L. Wang, W. S. Chow, “IT capability and organizational performance: the roles of business process agility and environmental factors”, European Journal of Information Systems, 23(3), 2014.
  • [16] D. Mani, A. Barua, A. Whinston, “An Empirical Analysis of the Impact of Information Capabilities Design on Business Process Outsourcing Performance”, MIS Quarterly, 34(1), 39–62, 2010.
  • [17] O. Kerimoglu, N. Basoglu, T. Daim, “Organizational adoption of information technologies: Case of enterprise resource planning systems”, Journal of High Technology Management Research, 19(1), 21–35, 2008.
  • [18] Y. Chen, Y Wang, S. Nevo, J. Benitez-Amado, G. Kou, “IT capabilities and product innovation performance: The roles of corporate entrepreneurship and competitive intensity”, Information and Management, 52(6), 643–657, 2015.
  • [19] E. Tatoglu, E. Bayraktar, O. A. Arda, “Adoption of corporate environmental policies in Turkey”, Journal of Cleaner Production, 91, 313–326, 2015.
  • [20] V. Zwass, Foundations of Information Systems, Irwin/McGraw-Hill, 1998.
  • [21] W. Oh, A. Pinsonneault, “On the Assessment of the Strategic Value of Information Technologies: Conceptual and Analytical Approaches”, MIS Quarterly, 31(2), 239–265, 2007.
  • [22] K. C. Laudon, J. P. Laudon, Management Information Systems: Managing the Digital Firm, Pearson, 2014.
  • [23] J.C. Nunnally, Psychometric Theory (2nd ed.), New York: McGraw-Hill, 1978.
  • [24] A. Skorka, “Successful dashboard in practice. How to overcome implementation barriers and ensure long-term sustainability”, International Journal of Market Research, 59(2), 239–262, 2017.
  • [25] A. C. Marquez, C. Blanchar, “A Decision Support System for evaluating operations investments in high-technology business”, Decision Support Systems, 41(2), 472–487, 2006.
  • [26] M. Gruber, F. Heinemann, M. Brettel, S. Hungeling, “Configurations of resources and capabilities and their performance implications: An exploratory study on technology ventures”, Strategic Management Journal, 31(12), 1337–1356, 2010.
  • [27] D. Leidner, J. Elam, “Executive information systems: their impact on executive decision making”, Journal of Management Information Systems, 10, 139–155, 1993.
  • [28] S. Öztürk, H.E. Atmaca, “İlişkisel ve ilişkisel olmayan (NoSQL) veri tabanı sistemleri mimari performansının yönetim bilişim sistemleri kapsamında incelenmesi”, Bilişim Teknolojileri Dergisi, 10(2), 199-209, 2017.
  • [29] G. Giray, “Bilgi sistemlerinin toplam sahip olma maliyetini hesaplamak için bir çerçeve”, Bilişim Teknolojileri Dergisi, 11(4), 383-397, 2018.
  • [30] E. Çiçek, “İşletmelerin rekabet avantajı sağlamasında bilgi yönetiminin rolü”, Bilişim Teknolojileri Dergisi, 12(1-2), 67-77, 2009.

Türkiye’deki İşletmelerde Bilişim Sistemleri Uygulamaları Üzerine Bir Saha Araştırması

Year 2019, Volume: 12 Issue: 1, 59 - 73, 31.01.2019
https://doi.org/10.17671/gazibtd.423231

Abstract

İşletmeler bilişim sistemlerini (BS) uzunca bir süre
sabit kaynaklar olarak değerlendirmiştir. Bu yaklaşım yakın zamanda değişerek
BS uygulamalarının değer yaratan bir ekosistem oluşturduğu sonucuna varılmıştır.
Genellikle araştırmalar işletmelerdeki BS uygulamalarının göreli kullanımları ile
performans değerlendirmesi arasındaki ilişki üzerine yapılmaktadır. Firmaya
özgü durumların - sahiplik örüntüsü, firma büyüklüğü, sektör, firma yaşı - ise
literatürde değişmeyen unsurlar olarak görüldüğünden yeteri kadar üzerinde durulmadığı
saptanmıştır. Bu yüzden, firmaya özgü bu olası durumlar temel unsurlar olarak
kabul edilerek, Türkiye’de çeşitli sektörlerde faaliyet gösteren 204 firma ile
saha araştırması yapılmıştır. Toplanan veriler t-testi ve ANOVA metodları ile
analiz edilerek BS uygulamalarının göreli kullanımı ile firmaya özgü durumlar
arasındaki etkileşim incelenmiştir. Araştırmamızın sonucunda, farklı BS
uygulamalarının göreli kullanımının firmaya özgü olası durumlarda değişim
gösterdiği tespit edilmiştir. Aynı zamanda çalışmamız, BS uygulamalarının
göreli kullanımı sonucunda oluşan firmaya özgü durumlardaki değişimin etkileri
hakkında çıkarımlar yapmamıza katkı sağlamaktadır.

References

  • [1] G. Barczak, F. Sultan, E. J. Hultink, “Determinants of IT Usage and New Product Development Performance”, Journal of Product Innovation Management, 24 (6), 2007.
  • [2] S Ainin., N. Mohd Salleh Akma, S. Bahri, T. Mohd Faziharudean, “Organization’s Performance, Customer Value and the Functional Capabilities of Information Systems”, Information Systems Management, 32(1), 2–14, 2015.
  • [3] A. Bilgihan, F. Okumus, K.K. Nusair, D. J. W.Kwun, “Information Technology Applications and Competitive Advantage in Hotel Companies”, Journal of Hospitality and Tourism Technology, 2(2), 139–153 2011.
  • [4] S Alter, Information Systems the Foundation of E-Business, Prentice Hall, 2002.
  • [5] M. Wade, J. Hulland, “Review: The resource-based view and information systems research: Review, extension, and suggestions for future research”, MIS Quarterly, 28(1), 107–142, 2004.
  • [6] H. Chae, C. Koh, V. Prybutok, “Information technology capability and firm performance: contradictory findings and their possible causes” MIS Quarterly, 38(1), 305–326, 2014.
  • [7] X. Zhang, “The evolution of management information systems: A literature review”, Journal of Integrated Design and Process Science, 17(2), 59–88, 2013.
  • [8] A. A. Tole, N. C. Matei, “Executive Information Systems` (EIS) Structure and Their Importance in Decision-Making. A Comparison between Decision Support Computer Systems”, Journal of Information Systems & Operations Management, 10(1), 1–14, 2016.
  • [9] J. H. Mayer, S. Bischoff, R. Winter, T. Weitzel, “Extending Traditional EIS Use To Support Mobile Executives Online And Offline”, MIS Quarterly Executive, 11(2), 87–96, 2012.
  • [10] R. Sharda, D. Delen, E. Turban, D. King, Business Intelligence, International Edition: A Managerial Perspective on Analytics, Pearson, 2014.
  • [11] M. Chen, P. Taylor, “A Model-Driven Approach to Accessing Managerial Information : The Development of a Repository-Based Executive Information System”, Journal of Management Information Systems, 1 1(4), 33–63, 1995.
  • [12] D. Larson, V. Chang, “A review and future direction of agile, business intelligence, analytics and data science”, International Journal of Information Management, 36 (5), 700–710, 2016.
  • [13] G. R. J. Todd Dewett, “The role of information technology in the organization: a review, model, and assessment”, Journal of Management, (Vol. 27), 2001.
  • [14] R. Kuriyan, I. Ray, K. Toyama, “Information and Communication Technologies for Development: The Bottom of the Pyramid Model in Practice”, The Information Society: An International Journal, 24(2), 93–104, 2008.
  • [15] Y, Chen, Y. Wang, S. Nevo, J. Jin, L. Wang, W. S. Chow, “IT capability and organizational performance: the roles of business process agility and environmental factors”, European Journal of Information Systems, 23(3), 2014.
  • [16] D. Mani, A. Barua, A. Whinston, “An Empirical Analysis of the Impact of Information Capabilities Design on Business Process Outsourcing Performance”, MIS Quarterly, 34(1), 39–62, 2010.
  • [17] O. Kerimoglu, N. Basoglu, T. Daim, “Organizational adoption of information technologies: Case of enterprise resource planning systems”, Journal of High Technology Management Research, 19(1), 21–35, 2008.
  • [18] Y. Chen, Y Wang, S. Nevo, J. Benitez-Amado, G. Kou, “IT capabilities and product innovation performance: The roles of corporate entrepreneurship and competitive intensity”, Information and Management, 52(6), 643–657, 2015.
  • [19] E. Tatoglu, E. Bayraktar, O. A. Arda, “Adoption of corporate environmental policies in Turkey”, Journal of Cleaner Production, 91, 313–326, 2015.
  • [20] V. Zwass, Foundations of Information Systems, Irwin/McGraw-Hill, 1998.
  • [21] W. Oh, A. Pinsonneault, “On the Assessment of the Strategic Value of Information Technologies: Conceptual and Analytical Approaches”, MIS Quarterly, 31(2), 239–265, 2007.
  • [22] K. C. Laudon, J. P. Laudon, Management Information Systems: Managing the Digital Firm, Pearson, 2014.
  • [23] J.C. Nunnally, Psychometric Theory (2nd ed.), New York: McGraw-Hill, 1978.
  • [24] A. Skorka, “Successful dashboard in practice. How to overcome implementation barriers and ensure long-term sustainability”, International Journal of Market Research, 59(2), 239–262, 2017.
  • [25] A. C. Marquez, C. Blanchar, “A Decision Support System for evaluating operations investments in high-technology business”, Decision Support Systems, 41(2), 472–487, 2006.
  • [26] M. Gruber, F. Heinemann, M. Brettel, S. Hungeling, “Configurations of resources and capabilities and their performance implications: An exploratory study on technology ventures”, Strategic Management Journal, 31(12), 1337–1356, 2010.
  • [27] D. Leidner, J. Elam, “Executive information systems: their impact on executive decision making”, Journal of Management Information Systems, 10, 139–155, 1993.
  • [28] S. Öztürk, H.E. Atmaca, “İlişkisel ve ilişkisel olmayan (NoSQL) veri tabanı sistemleri mimari performansının yönetim bilişim sistemleri kapsamında incelenmesi”, Bilişim Teknolojileri Dergisi, 10(2), 199-209, 2017.
  • [29] G. Giray, “Bilgi sistemlerinin toplam sahip olma maliyetini hesaplamak için bir çerçeve”, Bilişim Teknolojileri Dergisi, 11(4), 383-397, 2018.
  • [30] E. Çiçek, “İşletmelerin rekabet avantajı sağlamasında bilgi yönetiminin rolü”, Bilişim Teknolojileri Dergisi, 12(1-2), 67-77, 2009.
There are 30 citations in total.

Details

Primary Language Turkish
Subjects Engineering
Journal Section Articles
Authors

Arafat Salih Aydıner 0000-0002-1133-5995

Ekrem Tatoğlu This is me

Publication Date January 31, 2019
Submission Date May 13, 2018
Published in Issue Year 2019 Volume: 12 Issue: 1

Cite

APA Aydıner, A. S., & Tatoğlu, E. (2019). Türkiye’deki İşletmelerde Bilişim Sistemleri Uygulamaları Üzerine Bir Saha Araştırması. Bilişim Teknolojileri Dergisi, 12(1), 59-73. https://doi.org/10.17671/gazibtd.423231