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探索城市旅游中令人难忘的旅行体验： 五个充满活力的城市的启示

Year 2024, Volume: 9 Issue: 2, 99 - 112

Serhat Bingöl

https://doi.org/10.31822/jomat.2024-9-2-99

Abstract

要成为游客的城市，就要了解游客的行为和体验。这样就能更容易地了解谁会访问一个城市以及访问的原因。在此背景下，本研究探讨了城市旅游目的地中将游客体验转化为难忘旅游经历的景点。不过，本研究的贡献主要是针对那些旨在成为城市旅游目的地的城市。本研究以城市旅游、城市旅游者和难忘旅游体验概念为研究对象。在两个欧洲城市（布拉格和柏林）、两个亚洲城市（京都和釜山）和一个亚欧桥梁城市（伊斯坦布尔）对 79 名旅行者进行了访谈。因此，确定了主要景点。结果，建筑、文化遗产、艺术、步行导向、对当地人的信任、风味多样性、交通、夜生活、活动、民族区域、低成本机会、购物市场、热闹/充满活力的氛围以及更自由的区域成为将旅行者的体验转化为难忘旅行经历的景点。对于所有游客群体而言，这些景点也可以将城市体验转化为难忘的旅行经历。


Keywords

城市旅游、 城市目的地、 城市旅行者、 难忘的旅行体验

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Exploring memorable travel experiences in urban tourism: Insights from five vibrant cities

Year 2024, Volume: 9 Issue: 2, 99 - 112

Serhat Bingöl

https://doi.org/10.31822/jomat.2024-9-2-99

Abstract

Being a traveler’s city is about understanding travelers’ behavior and experiences. This makes it easier to know who is going to visit a city and why. In this context, this study explores the attractions that transform travelers’ experiences into memorable travel experiences in urban tourism destinations. However, the research’s contributions are mainly for cities aiming to become urban tourism destinations. The study was conducted with urban tourism, urban travelers, and memorable travel experience concepts. Interviews were conducted with 79 travelers in two European cities (Prague and Berlin), two Asian cities, (Kyoto and Busan), and a bridge city between Asia and Europe (Istanbul). Hence, the main attractions were determined. As a result, architecture, cultural heritage, art, pedestrian orientation, trust in locals, flavor varieties, transportation, nightlife, events, ethnic districts, low-cost opportunities, shopping markets, lively/vibrant atmosphere, and freer districts emerged as attractions that transform travelers’ experiences into memorable travel experiences. These attractions also may transform urban experiences into memorable travel experiences for all visitor groups.


Keywords

Urban tourism urban destination urban traveler memorable travel experience.

References

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  • Azis, N., Amin, M., Chan, S., & Aprilia, C. (2020). How smart tourism technologies affect tourist destination loyalty. Journal of Hospitality and Tourism Technology, 11(4), 603-625.
  • Bellini, N., & Pasquinelli, C. (2017). Tourism in the City. Springer.
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  • Bobo, T., Mudombi, T. P., & Gopo, E. (2021). Unlocking urban tourism through city branding: Taking advantage of forward planning in Zimbabwe. International Journal of Urban Planning and Smart Cities (IJUPSC), 2(1), 45-58.
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  • Cartier, C., & Lew, A. A. (2005). Seductions of Place: Geographical Perspectives on Globalization and Touristed Landscapes. Routledge.
  • Chandralal, L., & Valenzuela, F. R. (2013). Exploring memorable tourism experiences: Antecedents and behavioral outcomes. Journal of Economics, Business and Management, 1(2), 177-181.
  • Chandralal, L., & Valenzuela, F. R. (2015). Memorable Tourism Experiences; Scale Development.
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  • Ferrucci, L., Sarti, S., Splendiani, S., & Rodríguez, M. C. (2017). Enhancing the tourism image of Italian regions through urban events: The case of Steve McCurry’s sensational Umbria Exhibition. In Tourism in the City (pp. 235-245). Springer.
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  • Fullagar, S. (2001). Encountering otherness: Embodied affect in Alphonso Lingis’ travel writing. Tourist Studies, 1(2), 171-183.
  • Füller, H., & Michel, B. (2014). Stop Being a Tourist! New Dynamics of Urban Tourism in Berlin-Kreuzberg. International Journal of Urban and Regional Research, 38(4), 1304-1318.
  • Fusch, P. I., & Ness, L. R. (2015). Are we there yet? Data saturation in qualitative research. The Qualitative Report, 20(9), 1408-1416.
  • Getz, D. (1993). Planning for tourism business districts. Annals of Tourism Research, 20(3), 583-600.
  • Gronau, W. (2017). On the move: Emerging fields of transport research in urban tourism. In Tourism in the City (pp. 81-91). Springer, Cham.
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  • Hayllar, B. R., & Griffin, T. (2006). A tale of two precincts: A phenomenological analysis. Cutting Edge Research in Tourism - New Directions, Challenges and Applications School of Management, University of Surrey.
  • Hayllar, B., & Griffin, T. (2005). The precinct experience: a phenomenological approach. Tourism Management, 26(4), 517-528.
  • Hayllar, B., Griffin, T., & Edwards, D. (2008). City Spaces-Tourist places. Routledge.
  • Jansen-Verbeke, M. (1986). Inner-city tourism: Resources, tourists, and promoters. Annals of Tourism Research, 13(1), 79-100.
  • Judd, D. R. (1995). Promoting tourism in US cities. Tourism Management, 16(3), 175-187.
  • Judd, D. R., & Fainstein, S. S. (1999). The Tourist City. New Haven: Yale University Press.
  • Kavaratzis, M. (2017). The participatory place branding process for tourism: linking visitors and residents through the city brand. In Tourism in the City (pp. 93-107). Springer.
  • Kim, H. (2019). An analysis in satisfaction of urban tourism influenced by convenience of transportation: Mokpo city in Jeonnam province. Culinary Science & Hospitality Research, 25(9), 1-6.
  • Kim, H., & Chen, J. S. (2021). Memorable travel experiences: recollection vs belief. Tourism Recreation Research, 46(1), 124-131.
  • Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences. Tourism management, 44, 34-45.
  • Kim, J. H. (2018). The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction. Journal of Travel Research, 57(7), 856-870.
  • Kim, J. H., & Ritchie, J. B. (2014). Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), 323-335.
  • Kim, J. H., Ritchie, J. B., & McCormick, B. (2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1), 12-25.
  • Knobloch, U., Robertson, K., & Aitken, R. (2017). Experience, emotion, and eudaimonia: A consideration of tourist experiences and well-being. Journal of Travel Research, 56(5), 651-662.
  • Krippendorf, K. (2004). Content analysis an introduction to its methodology (2nd Ed.). London: Sage.
  • Kwag, S. I., Hur, U., & Ko, Y. D. (2021). Sustainable electric personal mobility: The design of a wireless charging infrastructure for urban tourism. Sustainability, 13(3), 1270.
  • Lalicic, L., & Önder, I. (2018). Residents’ involvement in urban tourism planning: Opportunities from a smart city perspective. Sustainability, 10(6), 1852.
  • Larsen, S. (2007). Aspects of a psychology of the tourist experience. Scandinavian Journal of Hospitality and Tourism, 7(1), 7-18.
  • Law, C. M. (1985). Urban Tourism: Selected British Case Studies. University of Salford.
  • Lazzeretti, L., Capone, F., & Casadei, P. (2017). The role of fashion for tourism: An analysis of Florence as a manufacturing fashion city and beyond. In Tourism in the City (pp. 207-220). Springer.
  • Lee, K. J., & Lee, S. Y. (2021). Cognitive appraisal theory, memorable tourism experiences, and family cohesion in rural travel. Journal of Travel & Tourism Marketing, 38(4), 399-412.
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  • Lopes, H. S., Remoaldo, P. C., Ribeiro, V., & Martín-Vide, J. (2021). Perceptions of human thermal comfort in an urban tourism destination–A case study of Porto (Portugal). Building and Environment, 205, 108246.
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  • Metro-Roland, M. M. (2011). Tourists, signs and the city: The semiotics of culture in an urban landscape. Routledge.
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  • Pandy, W. R., & Rogerson, C. M. (2019). Urban tourism and climate change: Risk perceptions of business tourism stakeholders in Johannesburg, South Africa. Urbani izziv, 30, 225-243.
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Year 2024, Volume: 9 Issue: 2, 99 - 112

Serhat Bingöl

https://doi.org/10.31822/jomat.2024-9-2-99

Abstract

References

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  • Getz, D. (1993). Planning for tourism business districts. Annals of Tourism Research, 20(3), 583-600.
  • Gronau, W. (2017). On the move: Emerging fields of transport research in urban tourism. In Tourism in the City (pp. 81-91). Springer, Cham.
  • Hall, C. M. (1992). Hallmark tourist events: impacts, management and planning. Belhaven Press.
  • Hayllar, B. R., & Griffin, T. (2006). A tale of two precincts: A phenomenological analysis. Cutting Edge Research in Tourism - New Directions, Challenges and Applications School of Management, University of Surrey.
  • Hayllar, B., & Griffin, T. (2005). The precinct experience: a phenomenological approach. Tourism Management, 26(4), 517-528.
  • Hayllar, B., Griffin, T., & Edwards, D. (2008). City Spaces-Tourist places. Routledge.
  • Jansen-Verbeke, M. (1986). Inner-city tourism: Resources, tourists, and promoters. Annals of Tourism Research, 13(1), 79-100.
  • Judd, D. R. (1995). Promoting tourism in US cities. Tourism Management, 16(3), 175-187.
  • Judd, D. R., & Fainstein, S. S. (1999). The Tourist City. New Haven: Yale University Press.
  • Kavaratzis, M. (2017). The participatory place branding process for tourism: linking visitors and residents through the city brand. In Tourism in the City (pp. 93-107). Springer.
  • Kim, H. (2019). An analysis in satisfaction of urban tourism influenced by convenience of transportation: Mokpo city in Jeonnam province. Culinary Science & Hospitality Research, 25(9), 1-6.
  • Kim, H., & Chen, J. S. (2021). Memorable travel experiences: recollection vs belief. Tourism Recreation Research, 46(1), 124-131.
  • Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences. Tourism management, 44, 34-45.
  • Kim, J. H. (2018). The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction. Journal of Travel Research, 57(7), 856-870.
  • Kim, J. H., & Ritchie, J. B. (2014). Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), 323-335.
  • Kim, J. H., Ritchie, J. B., & McCormick, B. (2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1), 12-25.
  • Knobloch, U., Robertson, K., & Aitken, R. (2017). Experience, emotion, and eudaimonia: A consideration of tourist experiences and well-being. Journal of Travel Research, 56(5), 651-662.
  • Krippendorf, K. (2004). Content analysis an introduction to its methodology (2nd Ed.). London: Sage.
  • Kwag, S. I., Hur, U., & Ko, Y. D. (2021). Sustainable electric personal mobility: The design of a wireless charging infrastructure for urban tourism. Sustainability, 13(3), 1270.
  • Lalicic, L., & Önder, I. (2018). Residents’ involvement in urban tourism planning: Opportunities from a smart city perspective. Sustainability, 10(6), 1852.
  • Larsen, S. (2007). Aspects of a psychology of the tourist experience. Scandinavian Journal of Hospitality and Tourism, 7(1), 7-18.
  • Law, C. M. (1985). Urban Tourism: Selected British Case Studies. University of Salford.
  • Lazzeretti, L., Capone, F., & Casadei, P. (2017). The role of fashion for tourism: An analysis of Florence as a manufacturing fashion city and beyond. In Tourism in the City (pp. 207-220). Springer.
  • Lee, K. J., & Lee, S. Y. (2021). Cognitive appraisal theory, memorable tourism experiences, and family cohesion in rural travel. Journal of Travel & Tourism Marketing, 38(4), 399-412.
  • Legard, R., Keegan, J., & Ward, K. (2003). In-depth interviews. In J. Ritchie. & J. Lewis. (Eds.), A guide for social science students and researchers (pp. 139-169). Sage.
  • Li, Z., Zhang, X., Yang, K., Singer, R., & Cui, R. (2021). Urban and rural tourism under COVID-19 in China: research on the recovery measures and tourism development. Tourism Review, 76(4): 718-736.
  • Liberato, D., Costa, E., Liberato, P., & Ribeiro, J. (2020). The role of events and music festivals in urban tourism: Case Study. In Advances in Tourism, Technology and Smart Systems (pp. 537-549). Springer.
  • Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage.
  • Lopes, H. S., Remoaldo, P. C., Ribeiro, V., & Martín-Vide, J. (2021). Perceptions of human thermal comfort in an urban tourism destination–A case study of Porto (Portugal). Building and Environment, 205, 108246.
  • MacCannell, D. (2001). Tourist agency. Tourist studies, 1(1), 23-37.
  • MacCannell, D. (2013). The tourist: A new theory of the leisure class. Univ of California Press.
  • Mackiewicz, B., & Konecka-Szydlowska, B. (2017). Green tourism: Attractions and initiatives of polish Cittaslow cities. In Tourism in the City (pp. 297-309). Springer.
  • Maitland, R. (2006). Tourists, conviviality, and distinctive tourism areas in London. Presented at Cutting Edge Research in Tourism – New Directions, Challenges and Applications (CD-ROM). University of Surrey, UK, 6–9 June.
  • Maitland, R., & Ritchie, B. W. (Eds.). (2009). City tourism: National capital perspectives. Cabi.
  • Mazanec, J. A., & Wöber, K. W. (2009). Analyzing international city tourism. Springer.
  • McDonnell, I., & Darcy, S. (1998). Tourism precincts: A factor in Bali's rise in fortune and Fiji's fall from favour-an Australian perspective. Journal of Vacation Marketing, 4(4), 353-367.
  • Mehmetoglu, M. (2004). Tourist or traveller? A typological approach. Tourism Review.
  • Metro-Roland, M. M. (2011). Tourists, signs and the city: The semiotics of culture in an urban landscape. Routledge.
  • Mo, J., & Ren, F. (2021). Analysis on the Countermeasures of Optimizing Urban Tourism Public Service System under the Background of Smart City. Complexity.
  • Morse, J. M. (1995). The significance of saturation [Editorial]. Qualitative Health Research, 5, 147-148.
  • Moscardo, G. (2004). Shopping as a destination attraction: An empirical examination of the role of shopping in tourists’ destination choice and experience. Journal of vacation Marketing, 10(4), 294-307.
  • Pandy, W. R., & Rogerson, C. M. (2019). Urban tourism and climate change: Risk perceptions of business tourism stakeholders in Johannesburg, South Africa. Urbani izziv, 30, 225-243.
  • Park, S., & Santos, C. A. (2017). Exploring the tourist experience: A sequential approach. Journal of Travel Research, 56(1), 16-27.
  • Patton, M. Q. (2002). Two decades of developments in qualitative inquiry: A personal, experiential perspective. Qualitative Social Work, 1(3), 261–283
  • Pearce, D. G. (1998). Tourist districts in Paris: structure and functions. Tourism Management, 19(1), 49-65.
  • Rath, J. (Ed.) (2006). Tourism, Ethnic Diversity and the City. Routledge.
  • Richards, G. (2014). Creativity and tourism in the city. Current issues in Tourism, 17(2), 119-144.
  • Ritchie, B. W., & Peirce, S. (2007). National capital tourism: Marketing, planning and development issues. Gold Coast, Australia: Sustainable Tourism CRC.
  • Rofe, M. W. (2003). ‘I want to be global’: Theorising the gentrifying class as an emergent élite global community. Urban Studies, 40(12), 2511-2526.
  • Rogerson, C. M., & Rogerson, J. M. (2019). Historical urban tourism: Developmental challenges in Johannesburg 1920-1950. Urbani izziv, 30, 112-128.
  • Romão, J., & Bi, Y. (2021). Determinants of collective transport mode choice and its impacts on trip satisfaction in urban tourism. Journal of Transport Geography, 94, 103094.
  • Rossi, A. (1984). The architecture of the city. MIT Press.
  • Ryan, C. (2000). Tourist experiences, phenomenographic analysis, post-positivism and neural network software. International Journal of Tourism Research, 2(2), 119-131.
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There are 116 citations in total.

Details

Primary Language English
Subjects Tourism (Other)
Journal Section Contents
Authors

Serhat Bingöl 0000-0001-9312-4552

Early Pub Date November 5, 2023
Publication Date
Published in Issue Year 2024 Volume: 9 Issue: 2

Cite

APA Bingöl, S. (2023). Exploring memorable travel experiences in urban tourism: Insights from five vibrant cities. Journal of Multidisciplinary Academic Tourism, 9(2), 99-112. https://doi.org/10.31822/jomat.2024-9-2-99
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