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A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic

Year 2022, Volume: 14 Issue: S1, 271 - 279, 28.04.2022

Seda Bostancı Seda Yıldırım Fatma Erdoğan

https://doi.org/10.18521/ktd.1036010

Abstract

The Covid-19 pandemic has initiated an important change that affects all economic and social life, especially in the field of health. First of all, pandemic restrictions have made it necessary to transform living habits. This change appears as digital transformation. Especially, decreases in physical mobility, distance obligations, reorganization of working environments have made the way and process of doing business more digital. At this point, innovative technologies and applications are saviors for information system management. In crisis management, the biggest disadvantages of today are that the world population has increased considerably and the interaction in the global system is high. However, the biggest advantage is that the technological possibilities can be developed in a way that contributes to the isolation. It is possible to manage hospital information management more quickly and effectively with new applications. Covid-19 pandemic has also shown the need of digital transformation in the short term, globally. This study aims to review hospital information system management and to give some sample implications based on e-services of e-Government Portal in Turkey. HIS has been used more effectively during the pandemic process. e-Government was observed as a digital tool accelerating processes such as document inquiry, application and information track in Turkey in the context of hospital information system management. It was observed that e-Government portal accelerated the process for the management of hospital information system in Turkey and e-Government portal provided several e-services for healthcare professionals and citizens during the Covid-19 pandemic.

Keywords

e-Government portal hospital information system e-service health information management Covid-19 pandemic

References

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Covid-19 Pandemi sürecinde Hastane Bilgi Sistemi açısından e-Devlet Portalı’nın hizmetleri üzerine bir derleme

Year 2022, Volume: 14 Issue: S1, 271 - 279, 28.04.2022

Seda Bostancı Seda Yıldırım Fatma Erdoğan

https://doi.org/10.18521/ktd.1036010

Abstract

Covid-19 pandemisi, başta sağlık alanı olmak üzere bütün ekonomik ve sosyal yaşamı etkileyen önemli bir değişimi başlatmıştır. Öncelikle pandemi kısıtlamaları yaşam alışkanlıklarının dönüşümünü zorunlu hale getirmiştir. Bu değişim, dijital dönüşüm olarak ortaya çıkmaktadır. Özellikle fiziksel mobilitenin azalması, mesafe zorunlulukları, çalışma ortamlarının yeniden düzenlenmesi, iş yapma şeklini ve sürecini daha dijital hale getirmiştir. Bu noktada, yenilikçi teknolojiler ve uygulamalar bilgi sistemi yönetimi için kurtarıcı niteliktedir. Kriz yönetiminde, günümüzde en büyük dezavantaj dünya nüfusunun oldukça artmış olması ve küresel sistemde etkileşimin fazla olmasıdır. Bunula birlikte en büyük avantajı ise teknolojik olanakların izolasyona katkı sağlayacak şekilde geliştirilebilmesidir. Hastane bilgi yönetiminin yeni uygulamalar ile daha hızlı ve etkin şekilde yönetilmesi mümkün olabilmektedir. Bu çalışma, hastane bilgi sistemi yönetimini incelemeyi ve Türkiye'deki e-Devlet Portalı e-hizmetlerine dayalı olarak bazı örnek uygulamalar vermeyi amaçlamaktadır. HIS pandemi sürecinde daha etkin kullanılmaya başlanmıştır. Türkiye’de e-Devlet portalı, hastane bilgi sistemi yönetimi açısından belge sorgulama, başvuru ve bilgi takibi gibi süreçleri hızlandıran dijital bir araç olarak gözlemlenmiştir. e-Devlet portalının Türkiye'de hastane bilgi sisteminin yönetim sürecini hızlandırdığı ve e-Devlet portalının Covid-19 pandemisi sürecinde sağlık çalışanları ve vatandaşlara çeşitli e-hizmetler sunduğu görülmüştür.

Keywords

e-Devlet portalı hastane bilgi sistemi e-hizmet sağlık bilgi yönetimi Covid-19 pandemisi

References

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  • (4)Hai, T.H., Van Q.N., Tuyet, M.N.T. (2021), Digital Transformation: Opportunities and Challenges for Leaders in the Emerging Countries in Response to Covid-19 Pandemic, Emerging Science Journal, Vol. 5, Special Issue "COVID-19: Emerging Research", 2021
  • (5) Yıldırım, S. and Bostancı, S.H. (2021), "The efficiency of e-government portal management from a citizen perspective: evidences from Turkey", World Journal of Science, Technology and Sustainable Development, Vol. 18 No. 3, pp. 259-273. https://doi.org/10.1108/WJSTSD-04-2021-0049
  • (6)Iivari, N.,Sharma, S., Ventä-Olkkonen, L. (2020), Digital transformation of everyday life – How COVID-19 pandemic transformed the basic education of the young generation and why information management research should care?, International Journal of Information Management, Volume 55, 102183,https://doi.org/10.1016/j.ijinfomgt.2020.102183.
  • (7)Mhlanga D, Moloi T. COVID-19 and the Digital Transformation of Education: What Are We Learning on 4IR in South Africa? Education Sciences. 2020; 10(7):180. https://doi.org/10.3390/educsci10070180
  • (8)Armstrong-Mensah, E., Ramsey-White, K., Yankey, B, Self-Brown, S. (2020). ) COVID-19 and Distance Learning: Effects on Georgia State University School of Public Health Students. Front. Public Health 8:576227. doi: 10.3389/fpubh.2020.576227
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  • (13)Molino M, Ingusci E, Signore F, Manuti A, Giancaspro ML, Russo V, Zito M, Cortese CG. Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale. Sustainability. 2020; 12(15):5911. https://doi.org/10.3390/su12155911
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  • (17) Lee, H. W., Ramayah, T., & Zakaria, N. (2012). External factors in hospital information system (HIS) adoption model: a case on malaysia. Journal of medical systems, 36(4), 2129-2140.
  • (18)Kalhori, S. R. N., Bahaadinbeigy, K., Deldar, K., Gholamzadeh, M., Hajesmaeel-Gohari, S., & Ayyoubzadeh, S. M. (2021). Digital health solutions to control the COVID-19 pandemic in countries with high disease prevalence: Literature review. Journal of Medical Internet Research, 23(3), e19473.
  • (19)Anthony Jnr, B. (2021). Implications of telehealth and digital care solutions during COVID-19 pandemic: a qualitative literature review. Informatics for Health and Social Care, 46(1), 68-83.
  • (20)Javaid, M., & Khan, I. H. (2021). Internet of Things (IoT) enabled healthcare helps to take the challenges of COVID-19 Pandemic. Journal of Oral Biology and Craniofacial Research, 11(2), 209-214.
  • (21)Bokolo, A. J. (2021). Exploring the adoption of telemedicine and virtual software for care of outpatients during and after COVID-19 pandemic. Irish Journal of Medical Science (1971), 190(1), 1-10.
  • (22) Lærum, H., Ellingsen, G., & Faxvaag, A. (2001). Doctors' use of electronic medical records systems in hospitals: cross sectional survey. Bmj, 323(7325), 1344-1348.
  • (23) Zakaria, N., & Yusof, S. A. M. (2016). Understanding technology and people issues in hospital information system (HIS) adoption: Case study of a tertiary hospital in Malaysia. Journal of infection and public health, 9(6), 774-780.
  • (24) Handayani, P. W., Hidayanto, A. N., Pinem, A. A., Hapsari, I. C., Sandhyaduhita, P. I., & Budi, I. (2017). Acceptance model of a hospital information system. International journal of medical informatics, 99, 11-28.
  • (25) Krist, A. H., & Woolf, S. H. (2011). A vision for patient-centered health information systems. Jama, 305(3), 300-301.
  • (26) Ülke, R. & Atilla, E. A. (2020). Sağlık Hizmetlerinde Bilişim Sistemleri ve E-Sağlık: Ankara İli Örneği . Gazi İktisat ve İşletme Dergisi , 6 (1) , 86-100 .
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  • (28) AbouZahr, C., & Boerma, T. (2005). Health information systems: the foundations of public health. Bulletin of the World Health Organization, 83, 578-583.
  • (29) Öncü, M. A., Yildirim, S., Bostanci, S., & Erdoğan, F. (2021). The effect of COVID-19 pandemic on health management and health services: a case of Turkey. Duzce Medical Journal, 23(Special Issue).
  • (30) Yucel, G., Cebi, S., Hoege, B., & Ozok, A. F. (2012). A fuzzy risk assessment model for hospital information system implementation. Expert Systems with Applications, 39(1), 1211-1218.
  • (31) Uzir, M. U. H., Al Halbusi, H., Lim, R., Jerin, I., Hamid, A. B. A., Ramayah, T., & Haque, A. (2021). Applied Artificial Intelligence and user satisfaction: Smartwatch usage for healthcare in Bangladesh during COVID-19. Technology in Society, 67, 101780.
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There are 61 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Reviews
Authors

Seda Bostancı 0000-0002-3559-2224

Seda Yıldırım 0000-0003-4367-6652

Fatma Erdoğan 0000-0003-2218-7315

Publication Date April 28, 2022
Acceptance Date February 3, 2022
Published in Issue Year 2022 Volume: 14 Issue: S1

Cite

APA Bostancı, S., Yıldırım, S., & Erdoğan, F. (2022). A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic. Konuralp Medical Journal, 14(S1), 271-279. https://doi.org/10.18521/ktd.1036010
AMA Bostancı S, Yıldırım S, Erdoğan F. A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic. Konuralp Medical Journal. April 2022;14(S1):271-279. doi:10.18521/ktd.1036010
Chicago Bostancı, Seda, Seda Yıldırım, and Fatma Erdoğan. “A Review on E-Government Portal’s Services Within Hospital Information System During Covid-19 Pandemic”. Konuralp Medical Journal 14, no. S1 (April 2022): 271-79. https://doi.org/10.18521/ktd.1036010.
EndNote Bostancı S, Yıldırım S, Erdoğan F (April 1, 2022) A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic. Konuralp Medical Journal 14 S1 271–279.
IEEE S. Bostancı, S. Yıldırım, and F. Erdoğan, “A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic”, Konuralp Medical Journal, vol. 14, no. S1, pp. 271–279, 2022, doi: 10.18521/ktd.1036010.
ISNAD Bostancı, Seda et al. “A Review on E-Government Portal’s Services Within Hospital Information System During Covid-19 Pandemic”. Konuralp Medical Journal 14/S1 (April 2022), 271-279. https://doi.org/10.18521/ktd.1036010.
JAMA Bostancı S, Yıldırım S, Erdoğan F. A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic. Konuralp Medical Journal. 2022;14:271–279.
MLA Bostancı, Seda et al. “A Review on E-Government Portal’s Services Within Hospital Information System During Covid-19 Pandemic”. Konuralp Medical Journal, vol. 14, no. S1, 2022, pp. 271-9, doi:10.18521/ktd.1036010.
Vancouver Bostancı S, Yıldırım S, Erdoğan F. A review on e-Government Portal’s services within Hospital Information System during Covid-19 pandemic. Konuralp Medical Journal. 2022;14(S1):271-9.
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