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İşe Bağlılığın İşte Kalma Niyeti Üzerindeki Etkisinde İş Gören Sesliliğinin Aracılık Rolü

Year 2020, Volume: 8 Issue: 2, 238 - 256, 01.01.2020

Abstract

İş görenler, işin türü ve doğası ne olursa olsun, organizasyonların kilit unsurlarından birisidir. Günümüz rekabet ortamında faaliyetlerine devam etmek isteyen organizasyonlar, iş görenlerle ilişkilerini başarılı bir şekilde yönetme isteğinde ve iş görenlerini daha uzun süre organizasyonda tutma eğiliminde olmaktadır. Bu doğrultuda organizasyonlar, daha yüksek düzeyde performans elde edebilmede ve yetenekli iş görenlerin işe bağlılığının ve işte kalma niyetinin oluşmasında, iş gören sesliliği kavramına daha fazla ilgi göstermeye başlamaktadır. Buradan hareketle bu çalışma, işe bağlılık, işte kalma niyeti ve iş gören sesliliğini detaylı bir şekilde ele almayı, bu değişkenler arasındaki etkiyi ve işe bağlılığın işte kalma niyeti üzerindeki etkisinde iş gören sesliliğinin aracılık rolünü inceleyerek ilgili literatürde açıkça görülen eksikliği gidermeyi amaçlamaktadır. Bu amaçla, kartopu örneklem yöntemi ile ulaşılan 368 iş görenden elde edilen veriler “SPSS 21.0” ve “AMOS 24.0” nicel analiz programları kullanılarak analiz edilmiştir. Analiz sonucunda, işe bağlılığın işte kalma niyeti ve iş gören sesliliği üzerinde pozitif yönlü ve anlamlı bir etkisinin var olduğu; iş gören sesliliğinin işte kalma niyeti üzerinde pozitif yönlü ve istatistiksel olarak anlamlı bir etkisinin var olduğu ve işe bağlılığın işte kalma niyeti üzerindeki etkisinde iş gören sesliliğinin kısmi aracılık rolüne sahip olduğu tespit edilmiştir

References

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  • Arslan, A., & Yener, S. (2016). İş gören sesliliği ölçeğinin Türkçe’ye uyarlanması çalışması. Yönetim ve Ekonomi Araştırmaları Dergisi, 14(1), 173-191.
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  • Kim, J., MacDuffie, J. P. & Pil, F. K. (2010). Employee voice and organizational performance: Team versus representative influence. Human Relations, 63(3), 371–394. doi:10.1177/0018726709348936
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  • Lam, L. W., Loi, R., Chan, K. W. & Liu, Y. (2016). Voice more and stay longer: How ethical leaders influence employee voice and exit intentions. Business Ethics Quarterly, 26(03), 277– 300. doi:10.1017/beq.2016.30
  • Latif, N. Z. A. & Arif, L. S. M. (2018). Employee Engagement and Employee Voice. International Journal of Academic Research in Progressive Education and Development, 7(3), 507–515. doi: 10.6007/IJARPED/v7-i3/4569
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The Mediating Role of Employee Voice within the Impact of Work Commitment on Intention to Stay

Year 2020, Volume: 8 Issue: 2, 238 - 256, 01.01.2020

Abstract

Employees, regardless of nature and type of business, are one of the key resources of the organizations. Organizations that desire to run their business activities in a recent competition environment wish to successfully manage relationships with employees and tend to retain employees in a longer-term in the organization. In this line, organizations have started to be more interested in employee voice for obtaining a high level of performance and creating the work commitment and intention to stay of qualified employees. From this point of view, this study aims at analyzing the work commitment, intention to stay and employee voice in detail and being fulfilled the clear need of research in related literature via examining the effect between those variables and the mediating role of employee voice within the impact of work commitment on intention to stay. To this end, the data obtained from 368 employees that were reached by the snowball sampling method has been analyzed by using the quantitative analysis programs “SPSS 21.0” and “AMOS 24.0”. As a result of the analysis, work commitment has a positive and significant impact on both intention to stay and employee voice; employee voice has a positive and statistically significant impact on intention to stay, and the partial mediation role of employee voice within the impact of work commitment on intention to stay

References

  • Alfayad, Z. & Arif, L. S. M. (2017). Employee voice and job satisfaction: An application of Herzberg two-factor theory. International Review of Management and Marketing, 7(1), 150- 156.
  • Allen, N. J. & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18. doi:10.1111/j.2044-8325.1990.tb00506.x
  • Allen, N. J. & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252–276. doi:10.1006/jvbe.1996.0043
  • Armstrong, M. (2006). A handbook of human resource management practice. USA: Kogan Page. ISBN: 0-7494-4631-5
  • Arslan, A., & Yener, S. (2016). İş gören sesliliği ölçeğinin Türkçe’ye uyarlanması çalışması. Yönetim ve Ekonomi Araştırmaları Dergisi, 14(1), 173-191.
  • Aslam, M. S., & Safdar, U. (2012). The influence of job burnout on intention to stay in the organization: mediating role of affective commitment. Journal of Basic and Applied Scientific Research, 2(4), 4016-4025.
  • Baron, R. M. & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173.
  • Bashir, B. & Gani, A. (2020). Correlates of organisational commitment among university teachers in India: An empirical investigation. Asia-Pacific Journal of Management Research and Innovation, 1-14. doi:10.1177/2319510x19872632
  • Budd, J. W., Gollan, P. J. & Wilkinson, A. (2010). New approaches to employee voice and participation in organizations. Human relations, 63(3), 303-310.
  • Cao, J., Liu, C., Zhou, Y. & Duan, K. (2020). Work-to-family conflict, job burnout, and project success among construction professionals: The Moderating role of affective commitment. International Journal of Environmental Research and Public Health, 17(8), 2902- 2924. doi: 10.3390/ijerph17082902
  • Chaney, T. G. (1991). Job satisfaction, organizational commitment, and intent to stay among United States Air Force certified registered nurse anesthetists. Master thesis, Faculty of the Graduate School of State University of New York.
  • Chelliah, S., Sundarapandiyan, N. & Vinoth, B. (2015). A research on employees’ organisational commitment in organisations: A case of SMEs in Malaysia. International Journal of Managerial Studies and Research, 3(7), 10-18.
  • Cho, S., Johanson, M. M. & Guchait, P. (2009). Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay. International Journal of Hospitality Management, 28(3), 374-381. doi:10.1016/j.ijhm.2008.10.007
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  • DeConinck, J. B. & Bachmann, D. P. (1994). Organizational commitment and turnover intentions of marketing managers. Journal of Applied Business Research, 10(3), 87-95.
  • Doğar, N. & Gürsoy, A. (2017). Kişilikle örgütsel bağlılık arasındaki ilişki ve bu ilişkide iş tatmininin aracılık etkisi. Kara Harp Okulu Bilim Dergisi, 27(1), 113-146.
  • Dundon, T., Wilkinson, A., Marchington, M. & Ackers, P. (2004). The meanings and purpose of employee voice. The International Journal of Human Resource Management, 15(6), 1149-1170. doi: 10.1080/095851904100016773359
  • Eryılmaz, A. & Doğan, T. (2012). İş yaşamında öznel iyi oluş: Utrecht işe bağlılık ölçeğinin psikometrik niteliklerinin incelenmesi. Klinik Psikiyatri Dergisi, 15(1), 49-55.
  • Farndale, E., Van Ruiten, J., Kelliher, C. & Hope-Hailey, V. (2011). The influence of perceived employee voice on organizational commitment: An exchange perspective. Human Resource Management, 50(1), 113–129. doi:10.1002/hrm.20404
  • Ganjali, A. & Rezaee, S. (2016). Linking perceived employee voice and creativity. Iranian Journal of Management Studies, 9(1), 175-191.
  • Gellatly, I. R., Meyer, J. P. & Luchak, A. A. (2006). Combined effects of the three commitment components on focal and discretionary behaviors: A test of Meyer and Herscovitch’s
  • doi:10.1016/j.jvb.2005.12.005 Journal of Vocational Behavior, 69(2),
  • –345. George, J. M. & Jones, G. R. (2012). Understanding and managing organizational behavior. USA: Pearson Education. ISBN: 978-0-13-612443-6
  • Goperma, C. & Dolai, S. (2018). An analysis of factors influencing employee’s intention to stay in the organization. Journal of Emerging Technologies and Innovative Research, 5(1), 970- 983.
  • Gürbüz, S. & Şahin, F. (2016). Sosyal bilimlerde araştırma yöntemleri. Ankara: Seçkin Yayıncılık. ISBN: 978-975-02-3726-3
  • Hashemzadeh, M. J., Mohammadi, M. & Asgari, A. (2020). Does information literacy correlate and affect the job commitment?. International Journal of Schooling, 2(1), 45-56. Doi: 10.22034/ijsc.2020.217581.1028
  • Hayes, A. F. (2013). Methodology in the social sciences. Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. USA: Guilford Press. ISBN: 978- 1-60918-230-4
  • Hunjra, A. I., Ali, M. A., Chani, D., Irfan, M., Khan, H., & Rehman, K. U. (2010). Employee voice and intent to leave: An empirical evidence of Pakistani banking sector. African Journal of Business Management, 4(14), 3056-3061.
  • Huwe, R. A. (2010). Metrics 2.0: Creating scorecards for high-performance work teams and organizations. USA: ABC-CLIO. ISBN: 978-0-313-38457-8
  • Iqbal, S., Guohao, L. & Akhtar, S. (2017). Effects of job organizational culture, benefits, salary on job satisfaction ultimately affecting employee retention. Review Public Administration and Management, 5(229), 1-7. doi:10.4172/2315-7844.1000229
  • Ivancevich, J. M., Konopaske, R. & Matteson, M. T. (2011). Organizational behavior and management. USA: McGraw-Hill. ISBN: 978-0-07-802946-2
  • Johari, J., Yean, T. F., Z.urina, A., Yahya, K. K. & Ahmad, M. N. (2012). Promoting employee intention to stay: Do human resource management practices matter. International Journal of Economics and Management, 6(2), 396-416.
  • Kanter, R. M. (1968). Commitment and social organization: A study of commitment mechanisms in utopian communities. American Sociological Review, 33(4), 499-517. doi:10.2307/2092438
  • Khosravani, M., Khosravani, M., Borhani, F. & Mohsenpour, M. (2020). The relationship between moral intelligence and organizational commitment of nurses. Clinical Ethics, 1-6. doi:10.1177/1477750920908008
  • Kim, J., MacDuffie, J. P. & Pil, F. K. (2010). Employee voice and organizational performance: Team versus representative influence. Human Relations, 63(3), 371–394. doi:10.1177/0018726709348936
  • Özbozkurt, O. B., Külekci, M. K. & Bahar, E. (2020). The mediating role of mushroom management within the impact of job stress on intention to leave. İşletme Araştırmaları Dergisi, 12(1), 361-371. doi: 10.20491/isarder.2020.848
  • Lam, L. W., Loi, R., Chan, K. W. & Liu, Y. (2016). Voice more and stay longer: How ethical leaders influence employee voice and exit intentions. Business Ethics Quarterly, 26(03), 277– 300. doi:10.1017/beq.2016.30
  • Latif, N. Z. A. & Arif, L. S. M. (2018). Employee Engagement and Employee Voice. International Journal of Academic Research in Progressive Education and Development, 7(3), 507–515. doi: 10.6007/IJARPED/v7-i3/4569
  • Lavelle, J., Gunnigle, P. & McDonnell, A. (2010). Patterning employee voice in multinational companies. Human Relations, 63(3), 395–418. doi:10.1177/0018726709348935 Lizote, S. A., Verdinelli, M. A. & Nascimento, S. (2017). Organizational commitment and job satisfaction: a study with municipal civil servants. RAP: Revista Brasileira De Administração Pşblica, 51(6), 947-967. doi:10.1590/0034-7612156382
  • MacLean, P. J. (2001). Taming turnover: Creating strategies for employee retention. Silver Creek Press. ISBN: 0-9684430-1-X
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Details

Primary Language Turkish
Journal Section Research Article
Authors

Mehmet İnce This is me

Fatma Yeşilkuş

Onur Başar Özbozkurt

Publication Date January 1, 2020
Published in Issue Year 2020 Volume: 8 Issue: 2

Cite

IEEE M. İnce, F. Yeşilkuş, and O. B. Özbozkurt, “İşe Bağlılığın İşte Kalma Niyeti Üzerindeki Etkisinde İş Gören Sesliliğinin Aracılık Rolü”, Researcher, vol. 8, no. 2, pp. 238–256, 2020.

The journal "Researcher: Social Sciences Studies" (RSSS), which started its publication life in 2013, continues its activities under the name of "Researcher" as of August 2020, under Ankara Bilim University.
It is an internationally indexed, nationally refereed, scientific and electronic journal that publishes original research articles aiming to contribute to the fields of Engineering and Science in 2021 and beyond.
The journal is published twice a year, except for special issues.
Candidate articles submitted for publication in the journal can be written in Turkish and English. Articles submitted to the journal must not have been previously published in another journal or sent to another journal for publication.