Araştırma Makalesi
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Applying lean six sigma principles in organizations: The opportunities and barriers

Yıl 2022, Cilt: 5 Sayı: 2, 62 - 73, 31.07.2022

Can Biçer

Öz

This conceptual study initially provides a framework for lean Six Sigma principles in organizations. The research objective of this study is to present the mainlines of lean Six Sigma and to comprehend the perspective of organizational theories and applications of lean Six Sigma (LSS). The pursuit of excellence, LSS, aims to eliminate waste while improving the quality of organizational processes. However, the margin between good times and bad times can usually be thin for the organizations. While the coronavirus pandemic enters its third year and thanks to record-high inflation rates throughout the world, organizations are feeling the sharp price hikes of necessities including transport, energy, and utilities that reducing profits. So, as LSS focuses mainly on removing waste and decreasing the defects and variations in an organization's processes and aims at increasing customer satisfaction productivity, and quality, organizations that employ LSS principles in their operations will be more ready to react to unforeseen events or conditions which may jeopardize organizational structure and outcomes. In sum, this study aims to draw a framework on LSS and its key effects on organizations and to uncover a detailed review of LSS thinking and the opportunities and barriers to implementation of LSS in organizations.

Anahtar Kelimeler

Lean Management Six Sigma Lean Six Sigma

Kaynakça

  • Alduraibi, M., Winders, T., & Laux, C. (2021, June 22-23). Six Sigma, sustainability, and IT management: A research review and discussion of future directions, ICLSS Conference, 8th International Conference on Lean Six Sigma, Venue, University of Cork Business School - Center Centre, Cork Ireland.
  • Antony, J., Sunder M., V., Laux, C., & Cudney, E. (2019). “Beyond lss: Emerging themes of lean six sigma", the ten commandments of lean six sigma. Emerald Publishing Limited, Bingley, pp. 107-116. https://doi.org/10.1108/978-1-78973-687-820191013.
  • Antony, J., Snee, R., & Hoerl, R. (2017). Lean Six Sigma: Yesterday, today and tomorrow. International Journal of Quality & Reliability Management. 34(7), 1073-1093.
  • Barney, M. (2002, May). Motorola’s second generation. In Six Sigma Forum Magazine, 1(3), 13-16.
  • Brue, G. (2015). Six Sigma for managers. Second Edition (McGraw-Hill Education: New York, Chicago, San Francisco, Athens, London, Madrid, Mexico City, Milan, New Delhi, Singapore, Sydney, Toronto, 2015, 2002). Retrieved 13 Feb. 2022, from https://www. accessengineeringlibrary.com / content / book / 9780071838634.
  • Costa, L. B. M., Godinho Filho, M., Fredendall, L. D., & Paredes, F. J. G. (2018). Lean, six sigma and lean six sigma in the food industry: A systematic literature review. Trends in Food Science & Technology, 82, 122-133.
  • De Mast, J., & Lokkerbol, J. (2012). An analysis of the Six Sigma DMAIC method from the perspective of problem solving. International Journal of Production Economics, 139(2), 604-614.
  • Drohomeretski, E., Gouvea da Costa, S. E., Pinheiro de Lima, E., & Garbuio, P. A. D. R. (2014). Lean, Six Sigma and Lean Six Sigma: An analysis based on operations strategy. International Journal of Production Research, 52(3), 804-824.
  • Fernández-Solís, J. L., & Gadhok, N. (2018). Comparative analysis of lean and six sigma in building construction: benefits, obstacles and opportunities. Available electronically from https://hdl.handle.net/1969.1/166268. Retrieved 03 Feb. 2022, from https://oaktrust. library. tamu.edu/handle/1969.1/166268.
  • Fletcher, J. (2018). Opportunities for Lean Six Sigma in public sector municipalities. International Journal of Lean Six Sigma, 9(2), 256-267.
  • Gaikwad, S. K., Paul, A., Moktadir, M. A., Paul, S. K., & Chowdhury, P. (2020). Analyzing barriers and strategies for implementing Lean Six Sigma in the context of Indian SMEs. Benchmarking: An International Journal, 27(8), 2365-2399.
  • Galli, B. J. (2018). What risks does lean six sigma introduce?. IEEE Engineering Management Review, 46,(1), 80-90, doi: 10.1109/EMR.2018.2810082.
  • Gleeson, F., Coughlan, P., Goodman, L., Newell, A., & Hargaden, V. (2019). Improving manufacturing productivity by combining cognitive engineering and lean-six sigma methods. Procedia CIRP, 81, 641-646.
  • Hallam, C. R., Muesel, J., & Flannery, W. (2010, July). Analysis of the Toyota Production System and the genesis of Six Sigma programs: An imperative for understanding failures in technology management culture transformation in traditional manufacturing companies. In PICMET 2010 Technology Management for Global Economic Growth, pp. 1-11. IEEE.
  • Hernandez, C., Lopez, J. J., Melnyc, R., Friedman, M., & Gitlow, H. (2021). Six sigma for home health care: applying theories & methodologies. International Journal of Healthcare Management, 14(1), 175-182.
  • Marolla, G., Rosa, A., & Giuliani, F. (2021). Addressing critical failure factors and barriers in implementing Lean Six Sigma in Italian public hospitals. International Journal of Lean Six Sigma, 13(3), 733-764.
  • Maleyeff, J., Arnheiter, E. A., & Venkateswaran, V. (2012). The continuing evolution of lean six sigma. The TQM Journal, 24, (6), 542-555.
  • Mohapatra B., Kuruvilla A., Dash A., Tripathy S. (2021). A framework of Lean–Six Sigma: An evolutionary approach. Pant P., Mishra S.K., Mishra P.C. (eds.) In Advances in Mechanical Processing and Design. Lecture Notes in Mechanical Engineering. Springer, Singapore. pp. 641-647. https://doi.org/10.1007/978-981-15-7779-6_60.
  • Mughal, U. K., Khan, M. A., Kumar, P., & Kumar, S. (2020, December). Applications of Lean Six Sigma (LSS) in Production Systems. In Proceedings of the International Conference on Industrial Engineering and Operations Management, pp. 07-10.
  • Parmar, P. S., & Desai, T. N. (2019). A systematic literature review on sustainable lean Six Sigma: Current status and future research directions. International Journal of Lean Six Sigma, 11(3), 429-461.
  • Ruben, R. B., Vinodh, S., & Asokan, P. (2018). Lean Six Sigma with environmental focus: Review and framework. The International Journal of Advanced Manufacturing Technology, 94(9), 4023-4037.
  • Rathi, R., Singh, M., Verma, A. K., Gurjar, R. S., Singh, A., & Samantha, B. (2022). Identification of Lean Six Sigma barriers in automobile part manufacturing industry. Materials Today: Proceedings, 50, 728-735.
  • Sá, J. C., Vaz, S., Carvalho, O., Lima, V., Morgado, L., Fonseca, L., & Santos, G. (2022). A model of integration ISO 9001 with Lean six sigma and main benefits achieved. Total Quality Management & Business Excellence, 33(1-2), 218-242.
  • Sreedharan V, R., & Sunder M, V. (2018). Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma: A literature review and key findings. Benchmarking: An International Journal, 25(9), 3479-3504.
  • Singh, M., & Rathi, R. (2019). A structured review of Lean Six Sigma in various industrial sectors. International Journal of Lean Six Sigma, 10(2), 622-664.
  • Stankalla, R., Koval, O., & Chromjakova, F. (2018). A review of critical success factors for the successful implementation of Lean Six Sigma and Six Sigma in manufacturing small and medium sized enterprises. Quality Engineering, 30(3), 453-468.
  • Sunder M, V., Mahalingam, S., & Krishna M, S. N. (2020). Improving patients’ satisfaction in a mobile hospital using Lean Six Sigma–a design-thinking intervention. Production Planning & Control, 31(6), 512-526.
  • Tyagi, P. (2020). A study of paradigm shifts in customer relationship management practices in india. managerial perceptions of stem workforce supply and demand. Institute for Global Business Research Conference Proceedings, 4(1), 124-127.
  • Womack, J. P., & Jones, D. T. (2003). Lean thinking. Netland, T.H., & Powell, D.J. (Eds.). (2016). The Routledge Companion to Lean Management (1st ed.). Routledge. https://doi.org/10.4324/9781315686899, Taylor Francis.

Örgütlerde yalın altı sigma ilkelerinin uygulanması: Fırsatlar ve engeller

Yıl 2022, Cilt: 5 Sayı: 2, 62 - 73, 31.07.2022

Can Biçer

Öz

Bu çalışma öncelikle örgütler için yalın Altı Sigma ilkeleriyle ilgili bir çerçeve sunmaktadır. Bu çalışmanın amacı yalın Altı Sigma’yı (YAS) ana hatlarıyla ortaya koyma ve YAS’ın örgütsel teorileri ve uygulamalarıyla ilgili bir bakış açısını sunmaktır. Mükemmeliyetin peşinde olan YAS, örgütsel süreçlerde israfı ortadan kaldırarak kaliteyi geliştirmeyi hedeflemektedir. Öte yandan, örgütler için iyi ve kötü dönemler için sınır bazen çok ince olabilir. Koronavirüs salgını üçüncü yılına girerken, dünyada rekor düzeylerde artan enflasyon oranları nedeniyle örgütler, gerekli taşımacılık, enerji ve tüketim malzemelerindeki çok sert yükselen fiyat artışlarını ve azalan karlarını hissetmektedirler. Bu yüzden, YAS daha çok örgütsel süreçlerde değişkenliği ve hataları azaltarak, müşteri memnuniyetinin kaliteyi, verimliliği ve üretkenliği artırmayı hedeflediğinden, YAS ilkelerinin benimseyen örgütlerin örgütsel yapıyı ve çıktılarını tehlikeye atabilecek öngörülemeyen olaylara daha hızlı tepki verecektir. Özetle, bu çalışma YAS ilkeleri ve örgütlerdeki önemli çıktılarıyla, örgütlerde YAS uygulamalıyla ilgili fırsatlar ve engellerle ilgili bir çerçeve çizmeyi hedeflemektedir.

Anahtar Kelimeler

Yalın Yönetim Altı Sigma Yalın Altı Sigma

Kaynakça

  • Alduraibi, M., Winders, T., & Laux, C. (2021, June 22-23). Six Sigma, sustainability, and IT management: A research review and discussion of future directions, ICLSS Conference, 8th International Conference on Lean Six Sigma, Venue, University of Cork Business School - Center Centre, Cork Ireland.
  • Antony, J., Sunder M., V., Laux, C., & Cudney, E. (2019). “Beyond lss: Emerging themes of lean six sigma", the ten commandments of lean six sigma. Emerald Publishing Limited, Bingley, pp. 107-116. https://doi.org/10.1108/978-1-78973-687-820191013.
  • Antony, J., Snee, R., & Hoerl, R. (2017). Lean Six Sigma: Yesterday, today and tomorrow. International Journal of Quality & Reliability Management. 34(7), 1073-1093.
  • Barney, M. (2002, May). Motorola’s second generation. In Six Sigma Forum Magazine, 1(3), 13-16.
  • Brue, G. (2015). Six Sigma for managers. Second Edition (McGraw-Hill Education: New York, Chicago, San Francisco, Athens, London, Madrid, Mexico City, Milan, New Delhi, Singapore, Sydney, Toronto, 2015, 2002). Retrieved 13 Feb. 2022, from https://www. accessengineeringlibrary.com / content / book / 9780071838634.
  • Costa, L. B. M., Godinho Filho, M., Fredendall, L. D., & Paredes, F. J. G. (2018). Lean, six sigma and lean six sigma in the food industry: A systematic literature review. Trends in Food Science & Technology, 82, 122-133.
  • De Mast, J., & Lokkerbol, J. (2012). An analysis of the Six Sigma DMAIC method from the perspective of problem solving. International Journal of Production Economics, 139(2), 604-614.
  • Drohomeretski, E., Gouvea da Costa, S. E., Pinheiro de Lima, E., & Garbuio, P. A. D. R. (2014). Lean, Six Sigma and Lean Six Sigma: An analysis based on operations strategy. International Journal of Production Research, 52(3), 804-824.
  • Fernández-Solís, J. L., & Gadhok, N. (2018). Comparative analysis of lean and six sigma in building construction: benefits, obstacles and opportunities. Available electronically from https://hdl.handle.net/1969.1/166268. Retrieved 03 Feb. 2022, from https://oaktrust. library. tamu.edu/handle/1969.1/166268.
  • Fletcher, J. (2018). Opportunities for Lean Six Sigma in public sector municipalities. International Journal of Lean Six Sigma, 9(2), 256-267.
  • Gaikwad, S. K., Paul, A., Moktadir, M. A., Paul, S. K., & Chowdhury, P. (2020). Analyzing barriers and strategies for implementing Lean Six Sigma in the context of Indian SMEs. Benchmarking: An International Journal, 27(8), 2365-2399.
  • Galli, B. J. (2018). What risks does lean six sigma introduce?. IEEE Engineering Management Review, 46,(1), 80-90, doi: 10.1109/EMR.2018.2810082.
  • Gleeson, F., Coughlan, P., Goodman, L., Newell, A., & Hargaden, V. (2019). Improving manufacturing productivity by combining cognitive engineering and lean-six sigma methods. Procedia CIRP, 81, 641-646.
  • Hallam, C. R., Muesel, J., & Flannery, W. (2010, July). Analysis of the Toyota Production System and the genesis of Six Sigma programs: An imperative for understanding failures in technology management culture transformation in traditional manufacturing companies. In PICMET 2010 Technology Management for Global Economic Growth, pp. 1-11. IEEE.
  • Hernandez, C., Lopez, J. J., Melnyc, R., Friedman, M., & Gitlow, H. (2021). Six sigma for home health care: applying theories & methodologies. International Journal of Healthcare Management, 14(1), 175-182.
  • Marolla, G., Rosa, A., & Giuliani, F. (2021). Addressing critical failure factors and barriers in implementing Lean Six Sigma in Italian public hospitals. International Journal of Lean Six Sigma, 13(3), 733-764.
  • Maleyeff, J., Arnheiter, E. A., & Venkateswaran, V. (2012). The continuing evolution of lean six sigma. The TQM Journal, 24, (6), 542-555.
  • Mohapatra B., Kuruvilla A., Dash A., Tripathy S. (2021). A framework of Lean–Six Sigma: An evolutionary approach. Pant P., Mishra S.K., Mishra P.C. (eds.) In Advances in Mechanical Processing and Design. Lecture Notes in Mechanical Engineering. Springer, Singapore. pp. 641-647. https://doi.org/10.1007/978-981-15-7779-6_60.
  • Mughal, U. K., Khan, M. A., Kumar, P., & Kumar, S. (2020, December). Applications of Lean Six Sigma (LSS) in Production Systems. In Proceedings of the International Conference on Industrial Engineering and Operations Management, pp. 07-10.
  • Parmar, P. S., & Desai, T. N. (2019). A systematic literature review on sustainable lean Six Sigma: Current status and future research directions. International Journal of Lean Six Sigma, 11(3), 429-461.
  • Ruben, R. B., Vinodh, S., & Asokan, P. (2018). Lean Six Sigma with environmental focus: Review and framework. The International Journal of Advanced Manufacturing Technology, 94(9), 4023-4037.
  • Rathi, R., Singh, M., Verma, A. K., Gurjar, R. S., Singh, A., & Samantha, B. (2022). Identification of Lean Six Sigma barriers in automobile part manufacturing industry. Materials Today: Proceedings, 50, 728-735.
  • Sá, J. C., Vaz, S., Carvalho, O., Lima, V., Morgado, L., Fonseca, L., & Santos, G. (2022). A model of integration ISO 9001 with Lean six sigma and main benefits achieved. Total Quality Management & Business Excellence, 33(1-2), 218-242.
  • Sreedharan V, R., & Sunder M, V. (2018). Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma: A literature review and key findings. Benchmarking: An International Journal, 25(9), 3479-3504.
  • Singh, M., & Rathi, R. (2019). A structured review of Lean Six Sigma in various industrial sectors. International Journal of Lean Six Sigma, 10(2), 622-664.
  • Stankalla, R., Koval, O., & Chromjakova, F. (2018). A review of critical success factors for the successful implementation of Lean Six Sigma and Six Sigma in manufacturing small and medium sized enterprises. Quality Engineering, 30(3), 453-468.
  • Sunder M, V., Mahalingam, S., & Krishna M, S. N. (2020). Improving patients’ satisfaction in a mobile hospital using Lean Six Sigma–a design-thinking intervention. Production Planning & Control, 31(6), 512-526.
  • Tyagi, P. (2020). A study of paradigm shifts in customer relationship management practices in india. managerial perceptions of stem workforce supply and demand. Institute for Global Business Research Conference Proceedings, 4(1), 124-127.
  • Womack, J. P., & Jones, D. T. (2003). Lean thinking. Netland, T.H., & Powell, D.J. (Eds.). (2016). The Routledge Companion to Lean Management (1st ed.). Routledge. https://doi.org/10.4324/9781315686899, Taylor Francis.
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Can Biçer 0000-0001-7270-7417

Yayımlanma Tarihi 31 Temmuz 2022
Kabul Tarihi 26 Temmuz 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 5 Sayı: 2

Kaynak Göster

APA Biçer, C. (2022). Applying lean six sigma principles in organizations: The opportunities and barriers. Business Economics and Management Research Journal, 5(2), 62-73.
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