Araştırma Makalesi
BibTex RIS Kaynak Göster

TİMSAH GÖZYAŞLARI DÖKME:İŞYERLERİNDE PASİFAGRESİF ÇALIŞANLARLA NASIL BAŞ EDİLİR?

Yıl 2020, Cilt: 11 Sayı: 22, 669 - 679, 29.12.2020
https://doi.org/10.36543/kauiibfd.2020.029

Öz

Pasif-Agresif kavramı esas olarak işyerlerinde verimliliği düşüren eylemlere yol açan gizli düşmanlığı içeren pasif-agresif davranışları kapsamaktadır. Sinsice veya kasıtlı olmasa da, pasif-agresif davranışlar ilişkilere zarar vermekte, iş akışını bozmakta, huzursuzluğa yol açarak örgütte olumsuz duyguların yayılmasına neden olmaktadır. Bunlara ek olarak, pasif-agresif bir çalışanın davranışları bütünsel olarak bir örgütün verimliliğini olumsuz yönde etkilemekte ve ayrıca pasif-agresif bir çalışanla veya yöneticiyle çalışmak oldukça zor ve moral bozucudur. Çalışanlar yüz yüze çatışmaktan kaçınmak için bir taktik olarak da pasif-agresif davranışlar göstermektedirler çünkü üstlerine veya iş arkadaşlarına olan öfkelerini gizli olarak ifade etmek daha konforlu bir yöntemdir. Örneğin, alaylı sözler söyleme, oyalama, işleri erteleme, sessiz kalma, bilgi saklama, işleri ağırdan alma işyerlerindeki yaygın ve belirgin olarak görülen pasif-agresif çalışan davranışlarıdır. Kısaca, bu çalışmada, pasif-agresif davranışlar detaylı olarak irdelenecek ve işyerlerinde pasif-agresif çalışanlarla başa çıkmanın yöntemleri ele alınacaktır. Daha sonra, sonuç bölümünde, işyerlerinde pasif-agresif çalışanların olumsuz etkilerinin azaltılması için önerilerde bulunulacaktır.

Kaynakça

  • Allen, J. J., & Anderson, C. A. (2017). Aggression and violence: Definitions and distinctions. The Wiley handbook of violence and aggression, 1-14. Arundati Shinta, Eny Rohyati, Wahyu Widiantoro, Dewi Handayani, (2016). Maximizing the Passive-Aggressive Employees’ Performance. Asean Conference, 2nd Psychology & Humanity, © Psychology Forum UMM, February 19 – 20, 2016. pp. 647-48. Brandt, A. (2013). 8 Keys to eliminating passive-aggressiveness (8 Keys to Mental Health), W. W. Norton & Company; 1 edition. Bregman, P. (2016). 3 Ways to Stop Yourself from Being Passive-Aggressive. Harvard Business Review. https://hbr.org/2016/06/3-ways-to-stop-yourself-from-being-passive-aggressive. Accessed: 20.09.2019. Coombs, W. T., & Holladay, S. J. (2004). Understanding the aggressive workplace: Development of the workplace aggression tolerance questionnaire. Communication Studies, 55(3), 481-497. Davey, L. (2016) Reduce Passive-Aggressive Behavior on Your Team. Harvard Business Review. https://hbr.org/2016/01/reduce-passive-aggressive-behavior-on-your-team Accessed: 25.09.2019 DeKeseredy, W. S. (2017). Masculinities, Aggression, and Violence. The Wiley Handbook of Violence and Aggression, 1-12. De Vries, M. F. K. (2016). The Passive-Aggressive Executive. In You Will Meet a Tall, Dark Stranger (pp. 53-59). Palgrave Macmillan, London. Eisner, P.M & Malti, T. (2015). Aggressive and violent behavior. Handbook of Child Psychology and Developmental Science, 7th Edition, edited by Richard M. Lerner, John Wiley & Sons, Inc., Chapter 19. Gallo, A. (2016). How to Deal with a Passive-Aggressive Colleague. Harvard Business Review. https://hbr.org/2016/01/how-to-deal-with-a-passive-aggressive-colleague. Accessed: 26.09.2019 Gaines, L. (1996). Surviving those passive-aggressive employees. Executive Female, 19(2), 13-15. Hosie, J., Gilbert, F., Simpson, K., & Daffern, M. (2014). An examination of the relationship between personality and aggression using the general aggression and five factor models. Aggressive Behavior, 40(2), 189-196. Hughes, C., & Brown, L. M. (2018). Exploring leaders’ discriminatory, passive-aggressive behavior toward protected class employees using diversity intelligence. Advances in Developing Human Resources, 20(3), 263-284. Jen Su, A. and Wilkins, M. M. (2010). How to Deal With a Passive-Aggressive Peer. Harvard Business Review. https://hbr.org/2010/12/how-to-deal-with-a-passive-agg. Accessed :05.09.2019. Kantor, M. (2017). Passive-aggression: Understanding the Sufferer, Helping the Victim. ABC-CLIO. Liu, E., & Roloff, M. E. (2015). Exhausting silence: Emotional costs of withholding complaints. Negotiation and Conflict Management Research, 8(1), 25-40. Murphy, T. D., & Oberlin, L. (2016). Overcoming Passive-Aggression, Revised Edition: How to Stop Hidden Anger from Spoiling Your Relationships, Career, and Happiness. Hachette UK. Segal, D. L., Gottschling, J., Marty, M., Meyer, W. J., & Coolidge, F. L. (2015). Relationships among depressive, passive-aggressive, sadistic and self-defeating personality disorder features with suicidal ideation and reasons for living among older adults. Aging & mental health, 19(12), 1071-1077. Shinta, A., Rohyati, E., Widiantoro, W., & Handayani, D. (2016). Maximizing the Passive-Aggressive Employees’ Performance. ASEAN Conference 2nd Psychology & Humanity Psychology Forum UMM, February 19 – 20, 2016. South Richardson, D. (2014). Everyday aggression takes many forms. Current Directions in Psychological Science, 23(3), 220-224. Rubio‐Garay, F., Carrasco, M. A., & Amor, P. J. (2016). Aggression, anger and hostility: Evaluation of moral disengagement as a mediational process. Scandinavian journal of psychology, 57(2), 129-135. Wetzler, S., & Morey, L. C. (1999). Passive-aggressive personality disorder: The demise of a syndrome. Psychiatry, 62(1), 49-59.

SHEDDING CROCODILE TEARS: HOW TO DEAL WITH PASSIVE-AGGRESSIVE EMPLOYEES AT WORKPLACES?

Yıl 2020, Cilt: 11 Sayı: 22, 669 - 679, 29.12.2020
https://doi.org/10.36543/kauiibfd.2020.029

Öz

The term, passive-aggressive mainly covers the hidden hostility of passive-aggressive behaviors that lead to counter-productive reactions at workplaces. Whether malicious or unintentional, passive aggressive behaviors damage relationships, interrupt workflow, cause unrest and spread of negative feelings in the organization. Moreover, a passive aggressive employee’s behaviors affect the big picture of an organization’s productivity on the whole negatively and it’s also very hard and depressing to work with coworkers or bosses who often act passive-aggressively. Employees usually reflect passive-aggressive patterns and signs because it’s such a tactic for conflict-avoidance face to face and it’s more comfortable way of expressing covert feelings of anger to their supervisors or coworkers. For instance, stalling, sarcasm, postponing, the silent treatment, withholding information, and procrastination are common and certain signs of behaviors that passive-aggressive employees show at workplaces. In sum, in this conceptual paper, passive-aggressive behaviors will be identified in detail and the ways to handle with passiveaggressive employees at workplaces will be outlined. Then, in conclusion section, recommendations will be made in order to reduce negative effects of passive-aggressive employees at workplaces

Kaynakça

  • Allen, J. J., & Anderson, C. A. (2017). Aggression and violence: Definitions and distinctions. The Wiley handbook of violence and aggression, 1-14. Arundati Shinta, Eny Rohyati, Wahyu Widiantoro, Dewi Handayani, (2016). Maximizing the Passive-Aggressive Employees’ Performance. Asean Conference, 2nd Psychology & Humanity, © Psychology Forum UMM, February 19 – 20, 2016. pp. 647-48. Brandt, A. (2013). 8 Keys to eliminating passive-aggressiveness (8 Keys to Mental Health), W. W. Norton & Company; 1 edition. Bregman, P. (2016). 3 Ways to Stop Yourself from Being Passive-Aggressive. Harvard Business Review. https://hbr.org/2016/06/3-ways-to-stop-yourself-from-being-passive-aggressive. Accessed: 20.09.2019. Coombs, W. T., & Holladay, S. J. (2004). Understanding the aggressive workplace: Development of the workplace aggression tolerance questionnaire. Communication Studies, 55(3), 481-497. Davey, L. (2016) Reduce Passive-Aggressive Behavior on Your Team. Harvard Business Review. https://hbr.org/2016/01/reduce-passive-aggressive-behavior-on-your-team Accessed: 25.09.2019 DeKeseredy, W. S. (2017). Masculinities, Aggression, and Violence. The Wiley Handbook of Violence and Aggression, 1-12. De Vries, M. F. K. (2016). The Passive-Aggressive Executive. In You Will Meet a Tall, Dark Stranger (pp. 53-59). Palgrave Macmillan, London. Eisner, P.M & Malti, T. (2015). Aggressive and violent behavior. Handbook of Child Psychology and Developmental Science, 7th Edition, edited by Richard M. Lerner, John Wiley & Sons, Inc., Chapter 19. Gallo, A. (2016). How to Deal with a Passive-Aggressive Colleague. Harvard Business Review. https://hbr.org/2016/01/how-to-deal-with-a-passive-aggressive-colleague. Accessed: 26.09.2019 Gaines, L. (1996). Surviving those passive-aggressive employees. Executive Female, 19(2), 13-15. Hosie, J., Gilbert, F., Simpson, K., & Daffern, M. (2014). An examination of the relationship between personality and aggression using the general aggression and five factor models. Aggressive Behavior, 40(2), 189-196. Hughes, C., & Brown, L. M. (2018). Exploring leaders’ discriminatory, passive-aggressive behavior toward protected class employees using diversity intelligence. Advances in Developing Human Resources, 20(3), 263-284. Jen Su, A. and Wilkins, M. M. (2010). How to Deal With a Passive-Aggressive Peer. Harvard Business Review. https://hbr.org/2010/12/how-to-deal-with-a-passive-agg. Accessed :05.09.2019. Kantor, M. (2017). Passive-aggression: Understanding the Sufferer, Helping the Victim. ABC-CLIO. Liu, E., & Roloff, M. E. (2015). Exhausting silence: Emotional costs of withholding complaints. Negotiation and Conflict Management Research, 8(1), 25-40. Murphy, T. D., & Oberlin, L. (2016). Overcoming Passive-Aggression, Revised Edition: How to Stop Hidden Anger from Spoiling Your Relationships, Career, and Happiness. Hachette UK. Segal, D. L., Gottschling, J., Marty, M., Meyer, W. J., & Coolidge, F. L. (2015). Relationships among depressive, passive-aggressive, sadistic and self-defeating personality disorder features with suicidal ideation and reasons for living among older adults. Aging & mental health, 19(12), 1071-1077. Shinta, A., Rohyati, E., Widiantoro, W., & Handayani, D. (2016). Maximizing the Passive-Aggressive Employees’ Performance. ASEAN Conference 2nd Psychology & Humanity Psychology Forum UMM, February 19 – 20, 2016. South Richardson, D. (2014). Everyday aggression takes many forms. Current Directions in Psychological Science, 23(3), 220-224. Rubio‐Garay, F., Carrasco, M. A., & Amor, P. J. (2016). Aggression, anger and hostility: Evaluation of moral disengagement as a mediational process. Scandinavian journal of psychology, 57(2), 129-135. Wetzler, S., & Morey, L. C. (1999). Passive-aggressive personality disorder: The demise of a syndrome. Psychiatry, 62(1), 49-59.
Toplam 1 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Can Biçer 0000-0001-7270-7417

Yayımlanma Tarihi 29 Aralık 2020
Kabul Tarihi 3 Kasım 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 11 Sayı: 22

Kaynak Göster

APA Biçer, C. (2020). SHEDDING CROCODILE TEARS: HOW TO DEAL WITH PASSIVE-AGGRESSIVE EMPLOYEES AT WORKPLACES?. Kafkas Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 11(22), 669-679. https://doi.org/10.36543/kauiibfd.2020.029

KAÜİİBFD, Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergi Yayıncılığı'nın kurumsal dergisidir.

2024 Haziran sayısı makale kabul ve değerlendirmeleri devam etmektedir.