Araştırma Makalesi
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Örgütsel Sinizmin, Sürekli Öfke Ve Öfke İfade Tarzı Üzerine Etkisi: Bir Alan Araştırması

Yıl 2023, Cilt: 20 Sayı: 2, 472 - 482, 31.08.2023

İsmail Bakan Buket Sezer Burcu Erşahan

https://doi.org/10.33437/ksusbd.1300600

Öz

Örgütsel sinizmin, sürekli öfke ve öfke ifade tarzı üzerinde nasıl bir etkisinin olduğunu incelemek bu araştırmanın temel amacıdır. Bu çalışmanın araştırma evrenini Adıyaman iline bağlı Gölbaşı ve Kahta Belediyesi çalışanları oluşturmaktadır. Bu araştırma için ulaşılan örneklem büyüklüğü 412 belediye çalışanıdır. Araştırmada veri toplama yöntemi olarak anket tekniği kullanılmıştır. Gönüllülük esasına dayalı olarak yürütülen veri toplama sürecinde, basit tesadüfi örneklem yöntemi izlenmiştir. Alan araştırması sonucu elde edilen veriler üzerinde güvenilirlik, açımlayıcı (AFA) faktör analizi, korelasyon ve regresyon analizleri yapılmıştır. Yapılan analizler sonucunda, örgütsel sinizmin sürekli öfke ve öfkenin içe ve dışa yansıtılması üzerinde pozitif ve anlamlı etkisi olduğu görülürken; öfke kontrolü üzerindeki etkisinin ise negatif ve anlamsız olduğu tespit edilmiştir.

Anahtar Kelimeler

Sinizm Örgütsel Sinizm Öfke İfade Tarzı Sürekli Öfke

Kaynakça

  • Abraham, R. (2000). Organizational cynicism: Bases and conseguences, Genetic, Social, and General Psychology Monograps, 126(3), 269-292.
  • Altınöz, M., Çöp, S. ve Sığındı, T. (2011). Algılanan örgütsel bağlılık ve örgütsel sinizm ilişkisi: Ankara’daki dört ve beş yıldızlı konaklama işletmeleri üzerine bir araştırma, Sosyal ve Ekonomik Araştırmalar Dergisi, 11(21), 286-315.
  • Andersson, L. M. (1996). Employee cynisim: An examination using a contract violation framework, Human Relations, 49(11), 1395-1417 https://doi.org/10.1177/001872679604901102
  • Andersson, L. M., & Bateman, T. S. (1997). Cynicism in the workplace: Some causes and effects, Journal of Organizational Behavior, 18(5), 449-469. https://doi.org/10.1002/(SICI)1099-1379(199709)18:5<449:AIDJOB808>3.0.CO;2-O
  • Arslan, Ç. (2010). An investigation of anger and anger expression in terms of coping with stress and interpersonal problem-solving”, Kuram ve Uygulamada Eğitim Bilimleri, Theory & Practice 10 (1), 25-43.
  • Brandes, P, Dharwadkar, R. and Dean, J. W. (1999). Does organizational cynicism matter? Employee and supervisor perspectives on work outcomes. Eastern Academy of Management Proceedings, Outstanding Empirical Paper Award, 150-153.
  • Caldwell, C., Canuto-Carranco, M. (2010). Organizational terrorism and moral choices – exercising voice when the leader is the problem, Journal of Business Ethics, 97, 159–171.
  • Çiftlik, C. (2020). The role of perceived organizational support on organizational cynicism with the impact of job burnout and openness to change: A study ın a global company ın retail sector, [Doctoral thesis, Yeditepe University]. https://acikbilim.yok.gov.tr/bitstream/handle/20.500.12812/518727/yokAcikBilim_10333722.pdf?sequence=-1
  • Dean, J. W. (1995). Cynicism ın organızatıons, École de Paris du management , November, 1-11.
  • Dean, J.W.; Brandes, P. and Dharwadkar, R. (1998). Organizational cynicism, The Academy of Management Review, 23(2), 341–352.
  • Durrah, O., Chaudhary, M. and Gharib, M. (2019). Organizational cynicism and its ımpact on organizational pride in industrial organizations, Int. J. Environ. Res. Public Health, 16, 1203, 1-16. doi:10.3390/ijerph16071203
  • Flores, G. R., Guaderrama, A. I. M., Arroyo, J. C., and Gómez, J. A. H. (2019). Psychological contract, exhaustion, and cynicism of the employee: Its effect on operational staff turnover ın the northern mexican border, Contaduría y administración, 64(2), 1-19. http://dx.doi.org/10.22201/fca.24488410e.2018.1133
  • Güllü, S. (2018). Investigation of the relationship between the organizational cynicism levels and ıntent of revenge of sports science faculty students who work, World Journal of Education, 8(6), 45-57. ISSN 1925-0746 E-ISSN 1925-0754.
  • Hair, J.F., Black, W.C., Babin, B.J. ve Anderson, R.E., 2014. Multivariate Data Analysis, 7. Edition, 734s.
  • Irshad, M., and Bashir, S. (2020). the dark side of organizational identification: A multi-study ınvestigation of negative outcomes. Frontiers in Psychology, 11(572478), 1-15. https://doi.org/10.3389/fpsyg.2020.572478.
  • İnce, F. (2018). The effect of democratic leadership on organizational cynicism: a Study on Public Employees, Journal of Business Research Turk, 10(2), 245-253. DOI: 10.20491/isarder.2018.428.
  • Kalay, F., Oğrak, A., ve Nişancı, Z. N. ( 2014 ). Mobbing, örgütsel sessizlik ve örgütsel sinizm ilişkisi: Örnek bir uygulama, Sakarya İktisat Dergisi, 3(2), 1-18. ISSN: 2147-0790.
  • Kayış, A. (2018). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri. (Ed.:,Ş. Kalaycı). 9. Baskı. Ankara: Dinamik Akademi.
  • Kazançoğlu, İ. ve Ercan, A. (2019). Örgütsel sinizm: Satış personeli üzerine nitel bir araştırma, Yönetim ve Ekonomi Araştırmaları Dergisi, 17(1), 261-280. Doi: http://dx.doi.org/10.11611/yead.493895
  • Linstead, S., Maréchal, G., and Griffin, R. W. (2014). Theorizing and researching the dark side of organization, Organization Studies, 35(2), 165–188. DOI: 10.1177/0170840613515402
  • Nair, P. and Kamalanabhan, T.J. (2010). The impact of cynicism on ethical intentions of Indian managers: The moderating role of seniority, Journal of International Business Ethics, 1(2), 155-159. DOI:10.7763/IJTEF.2010.V1.28 Özer, A. K. (1994). Sürekli öfke ve öfke ifade tarzı ölçekleri ön çalışması, Türk Psikoloji Dergisi, 9(31), 26-35.
  • Özgenel, M. ve Çetin, M. (2021). Effects of organizational cynicism occupational commitment and organizational dissent on knowledge inertia, Kalem Eğitim ve İnsan Bilimleri Dergisi, 11(2), 389-413. doi: 10.23863/kalem.2021.175.
  • Özmen, D., Özmen, E., Çetinkaya A. ve Akil, İ. Ö. (2016). Ergenlerde sürekli öfke ve öfke ifade tarzları, Anadolu Psikiyatri Dergisi, 17(1), 65-73. doi: 10.5455/apd.176085.
  • Sezgili, K. ve Yılmaz, S. E. (2022). Impact of organizational cynicism on turnover intention: Mediation by work alienation, Çukurova Üniversitesi İİBF Dergisi, 26(1), 17-33.
  • Shrestha, S. K. (2012). Organizational cynicism, Peace and Development Research Journal, 3(3), 23-28. Ewert, E.W., Mitten, D.S. and Overholt, J.R. (2014). Natural environments and human health. CAB International. https://doi.org/10.1079/9781845939199.0000
  • Spielberger, C. D. (1991). State-trait anger expression inventory. Psychological Assesment Resources.
  • Spielberger, C. D., Jacobs, G., Russell, S. and Crane, R. S. (1983). Assessment of anger: The state-trait anger scale, In J.N. Butcher & C.D. Spielberger (eds.), Advances in Personality Assessment, 2, 159-187. Hillsdale, NJ: Erlbaum. https://link.springer.com/chapter/10.1007/978-1-4612-3824-9_5. ISBN: 978-1-4612-3824-9
  • Spielberger, C. D., Johnson, E. H., Russell, S. F., Crane, R. J., Jacobs, G. A., & Worden, T. J. (1985). The experience and expression of anger: Construction and validation of an anger expression scale. Anger And Hostility In Cardiovascular And Behavioral Disorders, 29(351), 5-30.
  • Stickney, L. T. and Geddes, D. 2014. Positive, proactive, and committed: The surprising connection between good citizens and expressed (vs. suppressed) anger at work. Negotiation and Conflict Management Research, 7(4), 243-264.
  • Şencan, H. (2005). Sosyal ve Davranışsal Ölçümlerde Güvenilirlik Ve Geçelilik. 1. Baskı, Seçkin Yayınevi.
  • Temel, M., Çelikkalp, Ü., Bilgiç, Ş. and Saraçoğlu, G. V. (2017). Anger, anger expression style and related factors in a group of associate degree students, Balkan and Near Eastern Journal of Social Sciences, 3(04), 125-135.
  • Tutar, H., Tuzcuoğlu, F. ve Sarkhanov, T. (2021). The mediating role of organizational cynicism in the relationship between workplace ıncivility and organizational silence, TEM Journal, 10(2), 563‐572. ISSN 2217‐8309, DOI: 10.18421/TEM102-11
  • Uras, M. (2000). Lise öğretmenlerinin örgüt sağlığının moral, yenilikçilik, özerklik, uyum ve problem çözme yeterliği boyutlarına ilişkin algıları, Pamukkale Üniversitesi Eğitim Fakültesi Dergisi, 7(7), 1-8. https://dergipark.org.tr/en/download/article-file/11491

The Effect of Organizational Cynicism on Trait Anger and Anger Expression Style: A Field Research

Yıl 2023, Cilt: 20 Sayı: 2, 472 - 482, 31.08.2023

İsmail Bakan Buket Sezer Burcu Erşahan

https://doi.org/10.33437/ksusbd.1300600

Öz

The main purpose of this research is to examine the effect of organizational cynicism on trait anger and anger expression style. The research population of this study consists of the employees of Gölbaşı and Kahta Municipality of Adıyaman. The sample size reached for this research is 412 municipal employees. The questionnaire technique was used as the data collection method in the research. In the data collection process, which was carried out on a voluntary basis, a simple random sampling method was followed. Reliability, explanatory (EFA) factor analysis, confirmatory factor (CFA) analysis, correlation, and regression analyses were performed on the data obtained because of the field research. Because of the analyses, it is seen that organizational cynicism has a positive and significant effect on trait anger and its internal and external reflection; the effect on anger control was found to be negative and meaningless.

Anahtar Kelimeler

Cynicism Organizational Cynicism Anger Expression Style Trait Anger

Kaynakça

  • Abraham, R. (2000). Organizational cynicism: Bases and conseguences, Genetic, Social, and General Psychology Monograps, 126(3), 269-292.
  • Altınöz, M., Çöp, S. ve Sığındı, T. (2011). Algılanan örgütsel bağlılık ve örgütsel sinizm ilişkisi: Ankara’daki dört ve beş yıldızlı konaklama işletmeleri üzerine bir araştırma, Sosyal ve Ekonomik Araştırmalar Dergisi, 11(21), 286-315.
  • Andersson, L. M. (1996). Employee cynisim: An examination using a contract violation framework, Human Relations, 49(11), 1395-1417 https://doi.org/10.1177/001872679604901102
  • Andersson, L. M., & Bateman, T. S. (1997). Cynicism in the workplace: Some causes and effects, Journal of Organizational Behavior, 18(5), 449-469. https://doi.org/10.1002/(SICI)1099-1379(199709)18:5<449:AIDJOB808>3.0.CO;2-O
  • Arslan, Ç. (2010). An investigation of anger and anger expression in terms of coping with stress and interpersonal problem-solving”, Kuram ve Uygulamada Eğitim Bilimleri, Theory & Practice 10 (1), 25-43.
  • Brandes, P, Dharwadkar, R. and Dean, J. W. (1999). Does organizational cynicism matter? Employee and supervisor perspectives on work outcomes. Eastern Academy of Management Proceedings, Outstanding Empirical Paper Award, 150-153.
  • Caldwell, C., Canuto-Carranco, M. (2010). Organizational terrorism and moral choices – exercising voice when the leader is the problem, Journal of Business Ethics, 97, 159–171.
  • Çiftlik, C. (2020). The role of perceived organizational support on organizational cynicism with the impact of job burnout and openness to change: A study ın a global company ın retail sector, [Doctoral thesis, Yeditepe University]. https://acikbilim.yok.gov.tr/bitstream/handle/20.500.12812/518727/yokAcikBilim_10333722.pdf?sequence=-1
  • Dean, J. W. (1995). Cynicism ın organızatıons, École de Paris du management , November, 1-11.
  • Dean, J.W.; Brandes, P. and Dharwadkar, R. (1998). Organizational cynicism, The Academy of Management Review, 23(2), 341–352.
  • Durrah, O., Chaudhary, M. and Gharib, M. (2019). Organizational cynicism and its ımpact on organizational pride in industrial organizations, Int. J. Environ. Res. Public Health, 16, 1203, 1-16. doi:10.3390/ijerph16071203
  • Flores, G. R., Guaderrama, A. I. M., Arroyo, J. C., and Gómez, J. A. H. (2019). Psychological contract, exhaustion, and cynicism of the employee: Its effect on operational staff turnover ın the northern mexican border, Contaduría y administración, 64(2), 1-19. http://dx.doi.org/10.22201/fca.24488410e.2018.1133
  • Güllü, S. (2018). Investigation of the relationship between the organizational cynicism levels and ıntent of revenge of sports science faculty students who work, World Journal of Education, 8(6), 45-57. ISSN 1925-0746 E-ISSN 1925-0754.
  • Hair, J.F., Black, W.C., Babin, B.J. ve Anderson, R.E., 2014. Multivariate Data Analysis, 7. Edition, 734s.
  • Irshad, M., and Bashir, S. (2020). the dark side of organizational identification: A multi-study ınvestigation of negative outcomes. Frontiers in Psychology, 11(572478), 1-15. https://doi.org/10.3389/fpsyg.2020.572478.
  • İnce, F. (2018). The effect of democratic leadership on organizational cynicism: a Study on Public Employees, Journal of Business Research Turk, 10(2), 245-253. DOI: 10.20491/isarder.2018.428.
  • Kalay, F., Oğrak, A., ve Nişancı, Z. N. ( 2014 ). Mobbing, örgütsel sessizlik ve örgütsel sinizm ilişkisi: Örnek bir uygulama, Sakarya İktisat Dergisi, 3(2), 1-18. ISSN: 2147-0790.
  • Kayış, A. (2018). SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri. (Ed.:,Ş. Kalaycı). 9. Baskı. Ankara: Dinamik Akademi.
  • Kazançoğlu, İ. ve Ercan, A. (2019). Örgütsel sinizm: Satış personeli üzerine nitel bir araştırma, Yönetim ve Ekonomi Araştırmaları Dergisi, 17(1), 261-280. Doi: http://dx.doi.org/10.11611/yead.493895
  • Linstead, S., Maréchal, G., and Griffin, R. W. (2014). Theorizing and researching the dark side of organization, Organization Studies, 35(2), 165–188. DOI: 10.1177/0170840613515402
  • Nair, P. and Kamalanabhan, T.J. (2010). The impact of cynicism on ethical intentions of Indian managers: The moderating role of seniority, Journal of International Business Ethics, 1(2), 155-159. DOI:10.7763/IJTEF.2010.V1.28 Özer, A. K. (1994). Sürekli öfke ve öfke ifade tarzı ölçekleri ön çalışması, Türk Psikoloji Dergisi, 9(31), 26-35.
  • Özgenel, M. ve Çetin, M. (2021). Effects of organizational cynicism occupational commitment and organizational dissent on knowledge inertia, Kalem Eğitim ve İnsan Bilimleri Dergisi, 11(2), 389-413. doi: 10.23863/kalem.2021.175.
  • Özmen, D., Özmen, E., Çetinkaya A. ve Akil, İ. Ö. (2016). Ergenlerde sürekli öfke ve öfke ifade tarzları, Anadolu Psikiyatri Dergisi, 17(1), 65-73. doi: 10.5455/apd.176085.
  • Sezgili, K. ve Yılmaz, S. E. (2022). Impact of organizational cynicism on turnover intention: Mediation by work alienation, Çukurova Üniversitesi İİBF Dergisi, 26(1), 17-33.
  • Shrestha, S. K. (2012). Organizational cynicism, Peace and Development Research Journal, 3(3), 23-28. Ewert, E.W., Mitten, D.S. and Overholt, J.R. (2014). Natural environments and human health. CAB International. https://doi.org/10.1079/9781845939199.0000
  • Spielberger, C. D. (1991). State-trait anger expression inventory. Psychological Assesment Resources.
  • Spielberger, C. D., Jacobs, G., Russell, S. and Crane, R. S. (1983). Assessment of anger: The state-trait anger scale, In J.N. Butcher & C.D. Spielberger (eds.), Advances in Personality Assessment, 2, 159-187. Hillsdale, NJ: Erlbaum. https://link.springer.com/chapter/10.1007/978-1-4612-3824-9_5. ISBN: 978-1-4612-3824-9
  • Spielberger, C. D., Johnson, E. H., Russell, S. F., Crane, R. J., Jacobs, G. A., & Worden, T. J. (1985). The experience and expression of anger: Construction and validation of an anger expression scale. Anger And Hostility In Cardiovascular And Behavioral Disorders, 29(351), 5-30.
  • Stickney, L. T. and Geddes, D. 2014. Positive, proactive, and committed: The surprising connection between good citizens and expressed (vs. suppressed) anger at work. Negotiation and Conflict Management Research, 7(4), 243-264.
  • Şencan, H. (2005). Sosyal ve Davranışsal Ölçümlerde Güvenilirlik Ve Geçelilik. 1. Baskı, Seçkin Yayınevi.
  • Temel, M., Çelikkalp, Ü., Bilgiç, Ş. and Saraçoğlu, G. V. (2017). Anger, anger expression style and related factors in a group of associate degree students, Balkan and Near Eastern Journal of Social Sciences, 3(04), 125-135.
  • Tutar, H., Tuzcuoğlu, F. ve Sarkhanov, T. (2021). The mediating role of organizational cynicism in the relationship between workplace ıncivility and organizational silence, TEM Journal, 10(2), 563‐572. ISSN 2217‐8309, DOI: 10.18421/TEM102-11
  • Uras, M. (2000). Lise öğretmenlerinin örgüt sağlığının moral, yenilikçilik, özerklik, uyum ve problem çözme yeterliği boyutlarına ilişkin algıları, Pamukkale Üniversitesi Eğitim Fakültesi Dergisi, 7(7), 1-8. https://dergipark.org.tr/en/download/article-file/11491
Toplam 33 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Kamu Politikası
Bölüm Araştırma Makaleleri
Yazarlar

İsmail Bakan 0000-0001-8644-8778

Buket Sezer 0000-0002-2060-3330

Burcu Erşahan 0000-0003-2546-0567

Erken Görünüm Tarihi 31 Ağustos 2023
Yayımlanma Tarihi 31 Ağustos 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 20 Sayı: 2

Kaynak Göster

APA Bakan, İ., Sezer, B., & Erşahan, B. (2023). Örgütsel Sinizmin, Sürekli Öfke Ve Öfke İfade Tarzı Üzerine Etkisi: Bir Alan Araştırması. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, 20(2), 472-482. https://doi.org/10.33437/ksusbd.1300600
 Kapak Resmi İndir

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