Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi

Öz

Millions of people go to work every day but only very lucky ones don’t experience incivility at workplaces. Unfortunately, majority of the employees are the victims of verbal aggression, emotional abuse and even violence any time in the organizations. Workplace incivility simply means rude, hidden aggressive and discourteous behaviors and it can be dangerous for both the organizations and the workplaces. Workplace incivility has been somewhat overlooked due to its less intense nature comparing to aggression. In fact, usually the instigator of an uncivil behavior is not even aware of the harmful effects of his/her act toward the victim. Workplace incivility is often overlooked but it might cost too much for the organizations since it leads to poor workplace climate, job dissatisfaction major negative outcomes like employee turnover and employee turnover. Whether intentional or not, from disrespecting other coworkers to verbal aggressions or insulting others, unacceptable behaviors should be detected by the management and the measures must be taken immediately to stop the negative consequences of the workplace incivility. In this conceptual study, uncivil behaviors at workplaces will be defined in detail, theoretical framework will be formed and the actions that must be taken to reduce and prevent incivility in the workplaces will be recommended.