Sosyal Çalışma Dergisi

Öz

On the one hand, disasters can cause a crisis in organizations arising from natural environmental factors, on the other hand, they significantly affect people's daily life dynamics and create the need for social services. Psychosocial support works constitute one dimension of the social services offered to the individuals affected by the disaster. The Ministry of Family and Social Services is the social service organization responsible for the execution of post-disaster psychosocial support services with the support of other relevant institutions and organizations. An organizational crisis management plan is needed in order to minimize the negative consequences of the disaster and to present psychosocial support activities effectively. In this study, which is an example of literature review, the concept of crisis in organizations, the sources of crisis, crisis management, disaster management, the importance of psychosocial support services to be provided in disasters and the role of the Ministry of Family and Social Services in disaster studies are included. When the literature is examined, it has been felt that the need to include more concrete examples of how crisis management processes should be in social service organizations. The aim of this study is to present an example of a crisis management plan for the execution of psychosocial support services after disasters. Thus, it is planned to contribute to the crisis management studies in disasters in the example of the Ministry of Family and Social Services.