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THE IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGIES ON COMPANY PERFORMANCE: AN APPLICATION ON MANUFACTURING AND CONSTRUCTION SECTORS

Yıl 2017, Cilt: 22 Sayı: 1, 221 - 229, 30.01.2017

Halim Tatlı

Öz

This study aims to investigate the impact of Information and Communication Technologies (ICT) on company performance. In this context, the data is obtained from a survey which is conducted to companies that are operating in manufacturing and construction sectors in Bingol province, Turkey. This questionnaire was administered to 190 companies in the October-December 2014. By using the data, it is tried to investigate ICT usage level, the impact of ICT on the productivity of the companies, competitiveness and innovation process. As a result, it is determined that using ICT positively affects the productivity, competiveness and innovation process of companies

Anahtar Kelimeler

ICT performance of companies manufacturing and construction sectors

Kaynakça

  • AYEH, J.K. (2006). Determinants of internet usage in Ghanaian hotels: the case of the Greater Accra Region (GAR), Journal of Hospitality & Leisure Marketing, 15(3), 87-109.
  • BAGLIERI, E., SECCHI, R., CROOM, S. (2007). Exploring the impact of a supplier portal on the buyer–supplier relationship. The case of Ferrari Auto, Industrial Marketing Management,36, 1010-1017.
  • BEHESHTI, H.M. (2004). The impact of IT on SMEs in the United States, Information Management & Computer Security, 12(4), 318- 327.
  • BENITEZ-AMADO, J., LLORENS-MONTES, F.J., PEREZ-AROSTEGUI, M.N. (2010). Information technology-enabled intrapreneurship culture and firm performance, Industrial Management & Data Systems, 110 (4), 550-66.
  • BETTS, M., CHER, L., MATHUR, K., OFORI, G. (1991). Strategies for the construction sector in the information technology era, Construction Management and Economics, 9, 509-28.
  • BETTS, M., OFORI, G. (1999). Strategic Management of IT in Construction, Blackwell Science, Oxford, UK.
  • BILGIHAN, A., OKUMUS, F., NUSAİR, K., KWUN, D.J.W. (2011). Information technology applications and competitive advantage in hotel companies, Journal of Hospitality and Tourism Technology, 2(2), 139 -153.
  • CHONDRAKIS, G., FARCHI, T. (2014). Technological Similarity in Acquisitions and Innovative Performance Revisited: Does the Nature of Technology Matter? In Advances in Mergers and Acquisitions. Published online: 07 Oct 2014; 13, 43-64.
  • CRAGG, P., KING, M., HUSSIN, H. (2002). IT alignment and firm performance in small manufacturing firms, Journal of Strategic Information Systems, 11, 109-132.
  • DUYSHART, B., DEREK, B.D., SHERİF, B., HAMPSON, M.K. (2003). An example of developing a business model for information and communication technologies (ICT) adoption on construction projects – the National Museum of Australia project, Engineering, Construction and Architectural Management, 10 (3), 179-192
  • DEVARAJ, S., KOHLI, R. (2003). Performance impacts of information technology: is actual usage the missing link, Management Science, 49(3), 273-89.
  • FUCHS, M., HOPKEN, W., FOGER, A., KUNZ, M. (2010). E-Business Readiness, Intensity, and Impact: An Austrian Destination Management Organization Study, Journal of Travel Research, 49 (2), 165-178.
  • HAGEMANN, H. (2008). Consequences of the new information and communication technologies for growth, productivity and employment, Competitiveness Review: An International Business Journal, 18, (1/2), 57-69.
  • JENKINS, M. (2010). Technological discontinuities and competitive advantage: a historical perspective on Formula 1 motor racing 1950-2006, Journal of Management Studies, 47, 884-910.
  • JOHANNESSEN, J.A, OLAISEN, J., OLSEN, B. (1999). Strategic use of information technology for increased innovation and performance, Information Management & Computer Security, 7 (1), 5-22.
  • KAGAARI, J.R.K, MUNENE, J.C., NTAYI, J.M. (2010). Performance management practices, information and communication technology (ICT) adoption and managed performance, Quality Assurance in Education, 18 (2), 106-125.
  • LAI, F., ZHAO, X., WANG, O. (2006). The impact of information technology on the competitive advantage of logistics firms in China, Industrial Management & Data Systems, 106 (9), 1249 -1271.
  • LEE, S.M., KİM, K., PAULSON, P., PARK, H. (2008). Developing a socio-technical framework for business-IT alignment, Industrial Management&Data Systems, 108 (9), 1167-1181.
  • LOANE, S., Bell, J., MCNAUGHTON, R. (2006). Employing information communication technologies to enhance qualitative international marketing enquiry, International Marketing Review, 23(4), 438- 455.
  • MARTI´N-ROJAS, R., GARCI´A MORALES, V.J., GARCI´A-SANCHEZ, E. (2011). The influence on corporate entrepeneurship of technological variables, Industrial Management & Data Systems, 111 (7), 984-1005.
  • MISTRY, J.J. (2006). Differential impacts of information technology on cost and revenue driver relationships in banking, Industrial Management & Data Systems, 106 (3), 327-344.
  • NAUDÈ, P., HOLLAND, C.P. (1996). Business-to-business relationships. In F. Butle (Ed.), Relationship marketing (pp. 40−54). London: Paul Chapman Publishing.
  • NOH, J., FITZSIMMONS, J.A. (1999). Effect of information technology on marketing performance of Korean service firms, International Journal of Service Industry Management, 10 (3), 307-321.
  • NYAMBOGA, C.M., KEMPARAJU, T.D. (2002). Information technology in university libraries in Karnataka, Information Development, 18(4), 257-265.
  • ONGORİ, H., MIGIRO, S.A. (2010). Information and communication technologies adoption in SMEs: literature review, Journal of Chinese Entrepreneurship, 2 (1), 93-104.
  • PEANSUPAP, V., Walker, D.H.T. (2006). Information communication technology (ICT) implementation constraints, Engineering, Construction and Architectural Management, 13 (4), 364-379.
  • PEREZ-AROSTEGUI, M.P., BENITEZ-AMADO, J., TAMAYO-TORRES, J. (2012). Information technologyenabled quality performance: an exploratory study, Industrial Management & Data Systems, 112 (3), 502-518
  • PÉREZ-LÓPEZ, S., ALEGRE, J. (2012). Information technology competency, knowledge processes and firm performance, Industrial Management & Data Systems, 112 (4), 644 - 662.
  • RAI, A., PATNAYAKUNI, R., SETH, N. (2006). Firm performance impacts of digitally enabled supply chain integration capabilities, MIS Quarterly, 30 (2), 225-246.
  • RAZALI, M.N., RAHMAN, R.A., ADNAN, Y.M., YASSIN, A.M. (2014). The impact of information and communication technology on retail property in Malaysia, Property Management, 32 (3), 193 –-212.
  • SIGALA, M. (2003). The information and communication technologies productivity impact on the UK hotel sector, International Journal of Operations & Production Management, 23 (10 ), 1224-1245.
  • TANRIVERDI, H. (2005). Information technology relatedness, knowledge management capability and performance of multi-business firms, MIS Quarterly, 29 (2), 311-334.
  • TEO, T., BAHÇEKAPILI, E., URSAVAŞ, Ö. (2012). An assessment of pre-service teachers’ technology acceptance in Turkey: a structural equation modelling approach, The Asia-Pacific Education Researcher, 21(1), 191-202.
  • TOHIDI, H. (2011). Human resources management main role in information technology project management, WCIT-2010, Procedia Computer Science, 3, 925-929.
  • WORLD BANK, (2007). ICT, innovation, and economic growth in transition economies: A multi-country study of Poland, Russia and the Baltic Countries. Washington, DC:infoDev/ WorldBank.http://www.infodev.org/infodevfiles/resource/InfodevDocuments_553.pdf, (14.02.2015)

BİLGİ VE İLETİŞİM TEKNOLOJİLERİNİN FİRMA PERFORMANSI ÜZERİNDEKİ ETKİSİ: İMALAT VE İNŞAAT SEKTÖRLERİ ÜZERİNE BİR UYGULAMA

Yıl 2017, Cilt: 22 Sayı: 1, 221 - 229, 30.01.2017

Halim Tatlı

Öz

Bu çalışmada, Bilgi ve İletişim Teknolojilerinin (BİT) firma performansı üzerindeki etkisinin incelenmesi amaçlanmıştır. Bu kapsamda Bingöl il merkezinde imalat ve inşaat sektörlerinde faaliyet gösteren firmalar üzerinde uygulanan bir anketten elde edilen veriler kullanılmıştır. Bu anket, Ekim-Aralık 2014 tarihlerinde 190 firmaya uygulanmıştır. Elde edilen veriler kullanılarak firmaların BİT kullanım düzeyi, BİT’in firmaların verimliliği, rekabet edilebilirliği ve inovasyon süreci üzerindeki etkisi incelenmeye çalışılmıştır. Sonuç olarak, BİT kullanımının firmaların verimliliği, rekabet edilebilirliği ve inovasyon süreci üzerinde olumlu etkileri olduğu tespit edilmiştir.

Anahtar Kelimeler

BİT firmaların performansı imalat ve inşaat sektörleri

Kaynakça

  • AYEH, J.K. (2006). Determinants of internet usage in Ghanaian hotels: the case of the Greater Accra Region (GAR), Journal of Hospitality & Leisure Marketing, 15(3), 87-109.
  • BAGLIERI, E., SECCHI, R., CROOM, S. (2007). Exploring the impact of a supplier portal on the buyer–supplier relationship. The case of Ferrari Auto, Industrial Marketing Management,36, 1010-1017.
  • BEHESHTI, H.M. (2004). The impact of IT on SMEs in the United States, Information Management & Computer Security, 12(4), 318- 327.
  • BENITEZ-AMADO, J., LLORENS-MONTES, F.J., PEREZ-AROSTEGUI, M.N. (2010). Information technology-enabled intrapreneurship culture and firm performance, Industrial Management & Data Systems, 110 (4), 550-66.
  • BETTS, M., CHER, L., MATHUR, K., OFORI, G. (1991). Strategies for the construction sector in the information technology era, Construction Management and Economics, 9, 509-28.
  • BETTS, M., OFORI, G. (1999). Strategic Management of IT in Construction, Blackwell Science, Oxford, UK.
  • BILGIHAN, A., OKUMUS, F., NUSAİR, K., KWUN, D.J.W. (2011). Information technology applications and competitive advantage in hotel companies, Journal of Hospitality and Tourism Technology, 2(2), 139 -153.
  • CHONDRAKIS, G., FARCHI, T. (2014). Technological Similarity in Acquisitions and Innovative Performance Revisited: Does the Nature of Technology Matter? In Advances in Mergers and Acquisitions. Published online: 07 Oct 2014; 13, 43-64.
  • CRAGG, P., KING, M., HUSSIN, H. (2002). IT alignment and firm performance in small manufacturing firms, Journal of Strategic Information Systems, 11, 109-132.
  • DUYSHART, B., DEREK, B.D., SHERİF, B., HAMPSON, M.K. (2003). An example of developing a business model for information and communication technologies (ICT) adoption on construction projects – the National Museum of Australia project, Engineering, Construction and Architectural Management, 10 (3), 179-192
  • DEVARAJ, S., KOHLI, R. (2003). Performance impacts of information technology: is actual usage the missing link, Management Science, 49(3), 273-89.
  • FUCHS, M., HOPKEN, W., FOGER, A., KUNZ, M. (2010). E-Business Readiness, Intensity, and Impact: An Austrian Destination Management Organization Study, Journal of Travel Research, 49 (2), 165-178.
  • HAGEMANN, H. (2008). Consequences of the new information and communication technologies for growth, productivity and employment, Competitiveness Review: An International Business Journal, 18, (1/2), 57-69.
  • JENKINS, M. (2010). Technological discontinuities and competitive advantage: a historical perspective on Formula 1 motor racing 1950-2006, Journal of Management Studies, 47, 884-910.
  • JOHANNESSEN, J.A, OLAISEN, J., OLSEN, B. (1999). Strategic use of information technology for increased innovation and performance, Information Management & Computer Security, 7 (1), 5-22.
  • KAGAARI, J.R.K, MUNENE, J.C., NTAYI, J.M. (2010). Performance management practices, information and communication technology (ICT) adoption and managed performance, Quality Assurance in Education, 18 (2), 106-125.
  • LAI, F., ZHAO, X., WANG, O. (2006). The impact of information technology on the competitive advantage of logistics firms in China, Industrial Management & Data Systems, 106 (9), 1249 -1271.
  • LEE, S.M., KİM, K., PAULSON, P., PARK, H. (2008). Developing a socio-technical framework for business-IT alignment, Industrial Management&Data Systems, 108 (9), 1167-1181.
  • LOANE, S., Bell, J., MCNAUGHTON, R. (2006). Employing information communication technologies to enhance qualitative international marketing enquiry, International Marketing Review, 23(4), 438- 455.
  • MARTI´N-ROJAS, R., GARCI´A MORALES, V.J., GARCI´A-SANCHEZ, E. (2011). The influence on corporate entrepeneurship of technological variables, Industrial Management & Data Systems, 111 (7), 984-1005.
  • MISTRY, J.J. (2006). Differential impacts of information technology on cost and revenue driver relationships in banking, Industrial Management & Data Systems, 106 (3), 327-344.
  • NAUDÈ, P., HOLLAND, C.P. (1996). Business-to-business relationships. In F. Butle (Ed.), Relationship marketing (pp. 40−54). London: Paul Chapman Publishing.
  • NOH, J., FITZSIMMONS, J.A. (1999). Effect of information technology on marketing performance of Korean service firms, International Journal of Service Industry Management, 10 (3), 307-321.
  • NYAMBOGA, C.M., KEMPARAJU, T.D. (2002). Information technology in university libraries in Karnataka, Information Development, 18(4), 257-265.
  • ONGORİ, H., MIGIRO, S.A. (2010). Information and communication technologies adoption in SMEs: literature review, Journal of Chinese Entrepreneurship, 2 (1), 93-104.
  • PEANSUPAP, V., Walker, D.H.T. (2006). Information communication technology (ICT) implementation constraints, Engineering, Construction and Architectural Management, 13 (4), 364-379.
  • PEREZ-AROSTEGUI, M.P., BENITEZ-AMADO, J., TAMAYO-TORRES, J. (2012). Information technologyenabled quality performance: an exploratory study, Industrial Management & Data Systems, 112 (3), 502-518
  • PÉREZ-LÓPEZ, S., ALEGRE, J. (2012). Information technology competency, knowledge processes and firm performance, Industrial Management & Data Systems, 112 (4), 644 - 662.
  • RAI, A., PATNAYAKUNI, R., SETH, N. (2006). Firm performance impacts of digitally enabled supply chain integration capabilities, MIS Quarterly, 30 (2), 225-246.
  • RAZALI, M.N., RAHMAN, R.A., ADNAN, Y.M., YASSIN, A.M. (2014). The impact of information and communication technology on retail property in Malaysia, Property Management, 32 (3), 193 –-212.
  • SIGALA, M. (2003). The information and communication technologies productivity impact on the UK hotel sector, International Journal of Operations & Production Management, 23 (10 ), 1224-1245.
  • TANRIVERDI, H. (2005). Information technology relatedness, knowledge management capability and performance of multi-business firms, MIS Quarterly, 29 (2), 311-334.
  • TEO, T., BAHÇEKAPILI, E., URSAVAŞ, Ö. (2012). An assessment of pre-service teachers’ technology acceptance in Turkey: a structural equation modelling approach, The Asia-Pacific Education Researcher, 21(1), 191-202.
  • TOHIDI, H. (2011). Human resources management main role in information technology project management, WCIT-2010, Procedia Computer Science, 3, 925-929.
  • WORLD BANK, (2007). ICT, innovation, and economic growth in transition economies: A multi-country study of Poland, Russia and the Baltic Countries. Washington, DC:infoDev/ WorldBank.http://www.infodev.org/infodevfiles/resource/InfodevDocuments_553.pdf, (14.02.2015)
Toplam 35 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Halim Tatlı

Yayımlanma Tarihi 30 Ocak 2017
Yayımlandığı Sayı Yıl 2017 Cilt: 22 Sayı: 1

Kaynak Göster

APA Tatlı, H. (2017). THE IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGIES ON COMPANY PERFORMANCE: AN APPLICATION ON MANUFACTURING AND CONSTRUCTION SECTORS. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 22(1), 221-229.
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