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THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE PERCEPTION AND ORGANIZATIONAL COMMITMENT: A STUDY ON DOĞUŞ OTOMOTIV AUTHORIZED DEALERS IN KONYA

Yıl 2017, Cilt: 22 Sayı: 2, 599 - 612, 30.04.2017

Vural Çağlıyan Melis Attar Mahamadi El Nour Derra

Öz

Organizational justice makes reference to the fairness’ perception of employees in the organizations and it is said to be one of the most important predictors holding employees together and keeping them committed to the organization. Many researches showed that organizational justice is positively related to organizational commitment. This present research was planned in a descriptive and correlation pattern to determine the relationship between employees’ organizational justice perception and organizational commitment level in three different authorized dealers (Audi-Seat, Volkswagen and Skoda – four brands) of Doğuş Otomotiv in the province of Konya, Turkey.

The research results indicate that there is a statistically meaningful relationship between participants’ organizational justice perception and the levels of organizational commitment. The findings also indicate that the organizational commitment levels of participants can be explained by the sub-dimensions of organizational justice scale. The multiple regression analysis results showed that distributive and procedural justices don’t have a direct effect on organizational commitment, whereas the interactional justice dimension has a very strong effect.

Anahtar Kelimeler

Organizational Justice Organizational Commitment Doğuş Otomotiv

Kaynakça

  • AKANBI, P. A., and Ofoegbu, O. E. (2013). Impact of Perceived Organizational Justice on Organizational Commitment of a Food and Beverage Firm in Nigeria. International Journal of Humanities and Social Science, 3(14).
  • ALBDOUR, A. A., and Altarawneh, I. I. (2014). Employee engagement and organizational commitment: Evidence from Jordan. International Journal of Business, 19(2), 192.
  • ALI, S. Z., Manzoor, H., Rashid, M., and Ahmad, W. Impact of Organizational Justice on Organizational Citizenship Behavior: A Case Study of PTCL, Pakistan.
  • ALKAHTANI, A. H. (2015). The Influence of Leadership Styles on Organizational Commitment: The Moderating Effect of Emotional Intelligence. Business and Management Studies, 2(1), 23-34.
  • AWANG, R., and Ahmad, W. M. R. W. (2015). The impact of organizational justice on organizational citizenship behavior in Malaysian higher education. Mediterranean Journal of Social Sciences, 6(5), 674.
  • BISWAS, S., Varma, A., and Ramaswami, A. (2013). Linking distributive and procedural justice to employee engagement through social exchange: a field study in India. The International Journal of Human Resource Management, 24(8), 1570-1587.
  • CHEGINI, M. G. (2009). The relationship between organizational justice and organizational citizenship behavior. American Journal of Economics and Business Administration, 1(2), 173.
  • CHOI, S. (2010). Organizational justice and employee work attitudes: The federal case. The American Review of Public Administration.
  • COHEN, A., and Kirchmeyer, C. (1995). A multidimensional approach to the relation between organizational commitment and nonwork participation. Journal of Vocational Behavior, 46(2), 189-202.
  • CROPANZANA, R., Bowen, D. E., and Gilliland, S. W. (2007). The management of organizational justice. The Academy of Management Perspectives, 34-48.
  • DAFT, R. (2007). Management: Cengage Learning.
  • DE LARA, P. Z. M. (2007). Relationship between organizational justice and cyberloafing in the workplace: has “anomia” a say in the matter? CyberPsychology & Behavior, 10(3), 464-470.
  • DEMIREL, Y., and Yücel, İ. (2013). The Effect of Organizational Justice on Organizational Commitment: A Study on Automotive Industry. International Journal of Social Sciences, 11, 26-37.
  • DEMIRKIRAN, M., Taskaya, S., and Dinc, M. (2016). A Study on the Relationship between Organizational Justice and Organizational Citizenship Behavior in Hospitals.
  • DJIBO, I. J., Desiderio, K. P., and Price, N. M. (2010). Examining the role of perceived leader behavior on temporary employees' organizational commitment and citizenship behavior.Human Resource Development Quarterly, 21(4), 321-342.
  • ELOVAINIO, M., Kivimäki, M., Vahtera, J., Virtanen, M., and Keltikangas-Järvinen, L. (2003). Personality as a moderator in the relations between perceptions of organizational justice and sickness absence. Journal of Vocational Behavior, 63(3), 379-395.
  • FOLORUNSO, O., Adewale, A., and Abodunde, S. (2014). Exploring the Effect of Organizational Commitment Dimensions on Employees Performance: An Empirical Evidence from Academic Staff of Oyo State Owned Tertiary Institutions, Nigeria. International Journal of Academic Research in Business and Social Sciences, 4(8), 275.
  • GAYIPOV, Y., and Bedük, A. (2014). The Relationship of Organizational Justice with Organizational Commitment: An Implementation in an Education Institution in City of Konya. International Journal of Business and Social Science, 5(11).
  • GOLDMAN, B. M. (2003). The application of referent cognitions theory to legal-claiming by terminated workers: The role of organizational justice and anger. Journal of Management, 29(5), 705-728.
  • GOUDARZVANDCHEGINI, M., Gilaninia, S., and Abdesonboli, R. (2011). Organizational justice and organizational citizenship behavior case study: Rasht public hospitals. International Journal of Business Administration, 2(4), 42.
  • GREENBERG, J. (1987). A taxonomy of organizational justice theories. Academy of Management review, 12(1), 9-22.
  • İNCE, M., and Gül, H. (2011). The effect of Employees' Perceptions of Organizational Justice on Organizational Citizenship behavior: An application in turkish public institutions. International Journal of Business and Management, 6(6), 134.
  • JAWAD, M., Raja, S., Abraiz, A., and Tabassum, T. M. (2012). Role of organizational justice in organizational commitment with moderating effect of employee work attitudes. IOSR Journal of Business and Management, 5(4), 39-45.
  • KESSLER, E. H. (2013). Encyclopedia of Management Theory: SAGE Publications.
  • LING, M., Yun-feng, W., Wei-lun, W., and Hong-hong, H. (2012). The study on organizational commitment of university teachers: Dimension structure and influencing factors. Paper presented at the Management Science and Engineering (ICMSE), 2012 International Conference on.
  • LOTFI, M. H., and Pour, M. S. (2013). The relationship between organizational justice and job satisfaction among the employees of Tehran Payame Noor University. Procedia-Social and Behavioral Sciences, 93, 2073-2079.
  • MADI, M., Abu-Jarad, I., and Alqahtani, A. H. (2012). Employees' Perception and Organizational Commitment: A Study on the Banking Sector in Gaza, Palestine. International Journal of Business and Social Science, 3(16).
  • MALIK, M. E., and Naeem, B. (2011). Impact of perceived organizational justice on organizational commitment of faculty: Empirical evidence from Pakistan. Interdisciplinary Journal of Research in Business, 1(9), 92-98.
  • MARCHIORI, D. M., and Henkin, A. B. (2004). Organizational commitment of a health profession faculty: Dimensions, correlates and conditions. Medical Teacher, 26(4), 353-358.
  • MCMURRAY, A. J., Scott, D. R., and Pace, R. W. (2004). The relationship between organizational commitment and organizational climate in manufacturing. Human Resource Development Quarterly, 15(4), 473-488.
  • MEYER, J. P., and Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89.
  • MEYER, J. P., Allen, N. J., and Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of applied psychology, 78(4), 538.
  • MILES, J. A. (2012). Management and Organization Theory: A Jossey-Bass Reader: Wiley.
  • MINER, J. B. (2015). Organizational Behavior 1: Essential Theories of Motivation and Leadership: Taylor & Francis.
  • NAKIP, M. (2013). Pazarlamada araştırma teknikleri ve SPSS uygulamaları (3. b.). Ankara: Seçkin Yayıncılık.
  • NIEHOFF, B. P., and Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management journal, 36(3), 527-556.
  • NORUZY, A., Shatery, K., Rezazadeh, A., and Hatami-Shirkouhi, L. (2011). Investigation the relationship between organizational justice, and organizational citizenship behavior: The mediating role of perceived organizational support. Indian Journal of science and Technology, 4(7), 842-847.
  • OMID, D., and Omar, M. (2015). The Role of Organizational Justice in the Employees’ Commitment, Job Satisfaction and Performance Journal of Applied Environmental and Biological Sciences, 492-499.
  • PORTER, L. W., Steers, R. M., Mowday, R. T., and Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of applied psychology, 59(5), 603.
  • RAGHAVAN, V. V., Sakaguchi, T., and Mahaney, R. C. (2008). Organizational justice perceptions and their influence on information systems development project outcomes. JITTA: Journal of Information Technology Theory and Application, 9(2), 27.
  • RAJA, G., and Krishnan, V. R. Relationship Between Organisational Justice and Commitment: Role of Leader-Member Exchange.
  • ROBBINS, S. P., and Judge, T. A. (2012). Organizational Behavior 15th Edition: Pearson Higher Education & Professional Group.
  • SONGÜR, N., Basım, H. N., and Şeşen, H. (2008). The Antecedent Role of Justice Perception on Organizational Citizenship Behavior. TODAİE’s Review of Public Administration, 2(4), 87-111.
  • STEINER, D. D., and Bertolino, M. (2006). The contributions of organizational justice theory to combating discrimination. Cahiers de l’Urmis(10-11).
  • TASTAN, M., and Yilmaz, K. (2008). Organizational citizenship and organizational justice scales' adaptation to Turkish. Egitim ve Bilim, 33(150), 87.
  • YAZICIOĞLU, İ., and Topaloğlu, I. G. (2009). The relationship between organizational justice and commitment: A case study in accommodation establishments. Journal of Business Research-Turk, 1(1), 3-16.
  • YAZICIOĞLU, Y., and Erdoğan, S. (2004). SPSS applied scientific research methods: Ankara: Detay Publishing.

ÖRGÜTSEL ADALET ALGISI VE ÖRGÜTSEL BAĞLILIK İLİŞKİSİ: KONYA'DAKİ DOĞUŞ OTOMOTİV YETKİLİ SATICILARI ÜZERİNE BİR ARAŞTIRMA

Yıl 2017, Cilt: 22 Sayı: 2, 599 - 612, 30.04.2017

Vural Çağlıyan Melis Attar Mahamadi El Nour Derra

Öz

Örgütsel adalet, kurumlarda çalışanların eşitlik algısına atıfta bulunarak, onları bir araya getiren ve onları örgüte bağlayan en önemli unsurlardan biri olarak karşımıza çıkmaktadır. Birçok araştırmada örgütsel adaletin örgütsel bağlılık ile pozitif yönde ilişkili olduğu gösterilmiştir. Bu araştırma, Konya ilindeki Doğuş Otomotiv’in üç farklı yetkili bayisinde, dört marka kapsamında (Audi, Seat, Volkswagen ve Skoda) çalışanların örgütsel adalet algıları ile örgütsel bağlılık düzeyi arasındaki ilişkiyi belirlemek amacıyla tanımlayıcı ve ilişkisel analizlerden faydalanmaktadır.

Araştırma sonuçları, katılımcıların örgütsel adalet algısı ile örgütsel bağlılık seviyeleri arasında istatistiksel bakımdan anlamlı bir ilişki olduğunu göstermektedir. Ayrıca bulgular, katılımcıların örgütsel bağlılık düzeylerinin örgütsel adalet ölçeğinin alt boyutlarıyla açıklanabileceğini göstermektedir. Çoklu regresyon analiz sonuçları, dağıtım ve prosedürel adaletin örgütsel bağlılık üzerinde doğrudan bir etkiye sahip olmadığını ancak etkileşim adaleti boyutunun, örgütsel adalet üzerinde güçlü bir etkiye sahip olduğunu ortaya koymuştur.

Anahtar Kelimeler

Örgütsel Adalet Örgütsel Bağlılık Doğuş Otomotiv

Kaynakça

  • AKANBI, P. A., and Ofoegbu, O. E. (2013). Impact of Perceived Organizational Justice on Organizational Commitment of a Food and Beverage Firm in Nigeria. International Journal of Humanities and Social Science, 3(14).
  • ALBDOUR, A. A., and Altarawneh, I. I. (2014). Employee engagement and organizational commitment: Evidence from Jordan. International Journal of Business, 19(2), 192.
  • ALI, S. Z., Manzoor, H., Rashid, M., and Ahmad, W. Impact of Organizational Justice on Organizational Citizenship Behavior: A Case Study of PTCL, Pakistan.
  • ALKAHTANI, A. H. (2015). The Influence of Leadership Styles on Organizational Commitment: The Moderating Effect of Emotional Intelligence. Business and Management Studies, 2(1), 23-34.
  • AWANG, R., and Ahmad, W. M. R. W. (2015). The impact of organizational justice on organizational citizenship behavior in Malaysian higher education. Mediterranean Journal of Social Sciences, 6(5), 674.
  • BISWAS, S., Varma, A., and Ramaswami, A. (2013). Linking distributive and procedural justice to employee engagement through social exchange: a field study in India. The International Journal of Human Resource Management, 24(8), 1570-1587.
  • CHEGINI, M. G. (2009). The relationship between organizational justice and organizational citizenship behavior. American Journal of Economics and Business Administration, 1(2), 173.
  • CHOI, S. (2010). Organizational justice and employee work attitudes: The federal case. The American Review of Public Administration.
  • COHEN, A., and Kirchmeyer, C. (1995). A multidimensional approach to the relation between organizational commitment and nonwork participation. Journal of Vocational Behavior, 46(2), 189-202.
  • CROPANZANA, R., Bowen, D. E., and Gilliland, S. W. (2007). The management of organizational justice. The Academy of Management Perspectives, 34-48.
  • DAFT, R. (2007). Management: Cengage Learning.
  • DE LARA, P. Z. M. (2007). Relationship between organizational justice and cyberloafing in the workplace: has “anomia” a say in the matter? CyberPsychology & Behavior, 10(3), 464-470.
  • DEMIREL, Y., and Yücel, İ. (2013). The Effect of Organizational Justice on Organizational Commitment: A Study on Automotive Industry. International Journal of Social Sciences, 11, 26-37.
  • DEMIRKIRAN, M., Taskaya, S., and Dinc, M. (2016). A Study on the Relationship between Organizational Justice and Organizational Citizenship Behavior in Hospitals.
  • DJIBO, I. J., Desiderio, K. P., and Price, N. M. (2010). Examining the role of perceived leader behavior on temporary employees' organizational commitment and citizenship behavior.Human Resource Development Quarterly, 21(4), 321-342.
  • ELOVAINIO, M., Kivimäki, M., Vahtera, J., Virtanen, M., and Keltikangas-Järvinen, L. (2003). Personality as a moderator in the relations between perceptions of organizational justice and sickness absence. Journal of Vocational Behavior, 63(3), 379-395.
  • FOLORUNSO, O., Adewale, A., and Abodunde, S. (2014). Exploring the Effect of Organizational Commitment Dimensions on Employees Performance: An Empirical Evidence from Academic Staff of Oyo State Owned Tertiary Institutions, Nigeria. International Journal of Academic Research in Business and Social Sciences, 4(8), 275.
  • GAYIPOV, Y., and Bedük, A. (2014). The Relationship of Organizational Justice with Organizational Commitment: An Implementation in an Education Institution in City of Konya. International Journal of Business and Social Science, 5(11).
  • GOLDMAN, B. M. (2003). The application of referent cognitions theory to legal-claiming by terminated workers: The role of organizational justice and anger. Journal of Management, 29(5), 705-728.
  • GOUDARZVANDCHEGINI, M., Gilaninia, S., and Abdesonboli, R. (2011). Organizational justice and organizational citizenship behavior case study: Rasht public hospitals. International Journal of Business Administration, 2(4), 42.
  • GREENBERG, J. (1987). A taxonomy of organizational justice theories. Academy of Management review, 12(1), 9-22.
  • İNCE, M., and Gül, H. (2011). The effect of Employees' Perceptions of Organizational Justice on Organizational Citizenship behavior: An application in turkish public institutions. International Journal of Business and Management, 6(6), 134.
  • JAWAD, M., Raja, S., Abraiz, A., and Tabassum, T. M. (2012). Role of organizational justice in organizational commitment with moderating effect of employee work attitudes. IOSR Journal of Business and Management, 5(4), 39-45.
  • KESSLER, E. H. (2013). Encyclopedia of Management Theory: SAGE Publications.
  • LING, M., Yun-feng, W., Wei-lun, W., and Hong-hong, H. (2012). The study on organizational commitment of university teachers: Dimension structure and influencing factors. Paper presented at the Management Science and Engineering (ICMSE), 2012 International Conference on.
  • LOTFI, M. H., and Pour, M. S. (2013). The relationship between organizational justice and job satisfaction among the employees of Tehran Payame Noor University. Procedia-Social and Behavioral Sciences, 93, 2073-2079.
  • MADI, M., Abu-Jarad, I., and Alqahtani, A. H. (2012). Employees' Perception and Organizational Commitment: A Study on the Banking Sector in Gaza, Palestine. International Journal of Business and Social Science, 3(16).
  • MALIK, M. E., and Naeem, B. (2011). Impact of perceived organizational justice on organizational commitment of faculty: Empirical evidence from Pakistan. Interdisciplinary Journal of Research in Business, 1(9), 92-98.
  • MARCHIORI, D. M., and Henkin, A. B. (2004). Organizational commitment of a health profession faculty: Dimensions, correlates and conditions. Medical Teacher, 26(4), 353-358.
  • MCMURRAY, A. J., Scott, D. R., and Pace, R. W. (2004). The relationship between organizational commitment and organizational climate in manufacturing. Human Resource Development Quarterly, 15(4), 473-488.
  • MEYER, J. P., and Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89.
  • MEYER, J. P., Allen, N. J., and Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of applied psychology, 78(4), 538.
  • MILES, J. A. (2012). Management and Organization Theory: A Jossey-Bass Reader: Wiley.
  • MINER, J. B. (2015). Organizational Behavior 1: Essential Theories of Motivation and Leadership: Taylor & Francis.
  • NAKIP, M. (2013). Pazarlamada araştırma teknikleri ve SPSS uygulamaları (3. b.). Ankara: Seçkin Yayıncılık.
  • NIEHOFF, B. P., and Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management journal, 36(3), 527-556.
  • NORUZY, A., Shatery, K., Rezazadeh, A., and Hatami-Shirkouhi, L. (2011). Investigation the relationship between organizational justice, and organizational citizenship behavior: The mediating role of perceived organizational support. Indian Journal of science and Technology, 4(7), 842-847.
  • OMID, D., and Omar, M. (2015). The Role of Organizational Justice in the Employees’ Commitment, Job Satisfaction and Performance Journal of Applied Environmental and Biological Sciences, 492-499.
  • PORTER, L. W., Steers, R. M., Mowday, R. T., and Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of applied psychology, 59(5), 603.
  • RAGHAVAN, V. V., Sakaguchi, T., and Mahaney, R. C. (2008). Organizational justice perceptions and their influence on information systems development project outcomes. JITTA: Journal of Information Technology Theory and Application, 9(2), 27.
  • RAJA, G., and Krishnan, V. R. Relationship Between Organisational Justice and Commitment: Role of Leader-Member Exchange.
  • ROBBINS, S. P., and Judge, T. A. (2012). Organizational Behavior 15th Edition: Pearson Higher Education & Professional Group.
  • SONGÜR, N., Basım, H. N., and Şeşen, H. (2008). The Antecedent Role of Justice Perception on Organizational Citizenship Behavior. TODAİE’s Review of Public Administration, 2(4), 87-111.
  • STEINER, D. D., and Bertolino, M. (2006). The contributions of organizational justice theory to combating discrimination. Cahiers de l’Urmis(10-11).
  • TASTAN, M., and Yilmaz, K. (2008). Organizational citizenship and organizational justice scales' adaptation to Turkish. Egitim ve Bilim, 33(150), 87.
  • YAZICIOĞLU, İ., and Topaloğlu, I. G. (2009). The relationship between organizational justice and commitment: A case study in accommodation establishments. Journal of Business Research-Turk, 1(1), 3-16.
  • YAZICIOĞLU, Y., and Erdoğan, S. (2004). SPSS applied scientific research methods: Ankara: Detay Publishing.
Toplam 47 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Vural Çağlıyan

Melis Attar Bu kişi benim

Mahamadi El Nour Derra Bu kişi benim

Yayımlanma Tarihi 30 Nisan 2017
Yayımlandığı Sayı Yıl 2017 Cilt: 22 Sayı: 2

Kaynak Göster

APA Çağlıyan, V., Attar, M., & Derra, M. E. N. (2017). THE RELATIONSHIP BETWEEN ORGANIZATIONAL JUSTICE PERCEPTION AND ORGANIZATIONAL COMMITMENT: A STUDY ON DOĞUŞ OTOMOTIV AUTHORIZED DEALERS IN KONYA. Süleyman Demirel Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 22(2), 599-612.
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