Araştırma Makalesi
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ETHICAL LEADERSHIP, SERVICE INNOVATION AND PSYCHOLOGICAL CAPITAL INTERACTION: A RESEARCH IN NEVŞEHİR HOTEL SECTOR

Yıl 2021, Cilt: 5 Sayı: 2, 515 - 532, 05.05.2021
https://doi.org/10.47525/ulasbid.880952

Öz

This study's main purpose is to determine whether "psychological capital" functions as a mediator in the effect of ethical leadership, which is a positive leadership behavior, on service innovation behavior. In this context, the research tries to answer the question, "does psychological capital have an intermediary role in the effect of ethical leadership on service innovation." The research has been designed according to the quantitative research method. Research data were collected from hotel business employees in Nevşehir (n=170) using a simple random sampling technique. To test the research hypotheses, the data were analyzed with the SmartPLS program. According to the research data analysis findings, the positive effects of ethical leadership on service innovation and psychological capital were determined. Besides, it has been determined that psychological capital has a mediating effect on ethical leadership's effect on service innovation. Service innovation also increases in organizations with high ethical leadership, and service innovation strengthens psychological empowerment in this interaction. These results show that service innovation, psychological capital, and ethical leadership are positive situations that feed each other.

Kaynakça

  • Abay, P. (2019). Etik liderlik ve örgütsel adalet algısının çalışanların örgütsel sinizm davranışlarına etkisi üzerine bir sağlık kuruluşunda uygulama. (Doktora Tezi), İstanbul Gelişim Üniversitesi Sosyal Bilimler Enstitüsü.
  • Afthanorhan, W. M. A. B. W. (2013). A Comparison Of Partial Least Square Structural Equation Modeling (PLS-SEM) and Covariance Based Structural Equation Modeling (CB-SEM) for Confirmatory Factor Analysis. International Journal of Engineering Science and Innovative Technology, 2(5), pp. 198-205.
  • Ahmed Iqbal, Z., Abid, G., Contreras, F., Hassan, Q. and Zafar, R. (2020). Ethical leadership and innovative work behavior: The mediating role of individual attributes. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 68.
  • Altunışık, R., Özdemir, Ş. and Torlak, Ö. (2004). Modern Pazarlama, Değişim Yayınları, 3. Baskı, İstanbul.
  • Álvarez Meythaler, A. d. l. M. and Méndez Reátegui, R. (2021). Thoughts on design and ethics in business advertising.
  • Arvanitis, S. (2008). Explaining innovative activity in service industries: Micro data evidence for Switzerland. Econ. Innov. New Techn., 17(3), pp. 209-225.
  • Bouckenooghe, D., Zafar, A. and Raja, U. (2015). How ethical leadership shapes employees’ job performance: The mediating roles of goal congruence and psychological capital. Journal of Business Ethics, 129(2), pp. 251-264.
  • Brown, M. E. and Treviño, L. K. (2006). Ethical leadership: A review and future directions. The leadership quarterly, 17(6), pp. 595-616.
  • Brown, M. E., Treviño, L. K. and Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), pp. 117-134. doi:10.1016/j.obhdp.2005.03.002
  • Bulut, E. (2015). Liderlik, Motivasyon ve Ödüllendirme İlişkilerinin İncelenmesinde Kısmi En Küçük Kareler Yol Analizinin Kullanılması. Cankiri Karatekin Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi, 5(2015-2), 1-1. doi:10.18074/cnuiibf.238
  • Chong, A. Y., Chan, F. T., Ooi, K.B. and Sim, J.J. (2011). Can Malaysian firms improve organizational/innovation performance via SCM? Industrial Management & Data Systems.
  • Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of management journal, 34(3), pp. 555-590.
  • Den Hartog, D. N. (2015). Ethical leadership.
  • Dhar, R. L. (2016). Ethical leadership and its impact on service innovative behavior: The role of LMX and job autonomy. Tourism Management, 57, pp. 139-148.
  • Erkuş, A. and Fındıklı, M. A. (2013). Psikolojik sermayenin iş tatmini, iş performansı ve işten ayrılma niyeti üzerindeki etkisine yönelik bir araştırma. Istanbul University Journal of the School of Business Administration, 42(2).
  • Esposito Vinzi, V., Chin, W. W., Henseler, J. and Wang, H. (Ed.). (2010). Handbook of Partial Least Squares: Concepts, Methods and Applications. Berlin, Heidelberg: Springer Berlin Heidelberg. doi:10.1007/978-3-540-32827-8
  • Gallouj, F. (2002). Innovation in the service economy: the new wealth of nations: Edward Elgar Publishing.
  • Garson, G. D. (2016). Partial Least Squares: Regression & Structural Equation Model. North Carolina: Statistical Associates Publishing.
  • Goldsmith, A. H., Veum, J. R. and Darity Jr, W. (1997). The impact of psychological and human capital on wages. Economic inquiry, 35(4), pp. 815-829.
  • González, M. and León, C. J. (2001). The adoption of environmental innovations in the hotel industry of Gran Canaria. Tourism economics, 7(2), pp. 177-190.
  • Hair, J. F., Ringle, C. M. and Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. The Journal of Marketing Theory and Practice, 19(2), pp. 139-152. doi:10.2753/MTP1069-6679190202
  • Henseler, J., Ringle, C. M. and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), pp. 115-135. doi:10.1007/s11747-014-0403-8
  • Hu, M.L. M., Horng, J.S. and Sun, Y.H.C. (2009). Hospitality teams: Knowledge sharing and service innovation performance. Tourism Management, (30), pp. 41-50.
  • İslamoğlu, A. H. and Alnıaçık, Ü. (2014). Sosyal Bilimlerde Araştırma Yöntemleri (4. bs.). İstanbul: Beta Yayın.
  • Jian, Z. and Wang, C. (2013). The impacts of network competence, knowledge sharing on service innovation performance: Moderating role of relationship quality. In LISS 2012, pp. 569-576, Springer.
  • Judge, T. A. (1997). The dispositional causes of job satisfaction: A core evaluations approach. Research in organizational behavior, 19, pp. 151-188. Karadal, H. and Özsungur, F. (2017). Hizmet İnovasyon Davranışı İle Psikolojik Sermaye Ve Etik Liderlik İlişkisinin İncelenmesi: Adana Örneği. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(13), pp. 663-672.
  • Karasar, N. (2017). Bilimsel Araştırma Yöntemi (32. bs.). Ankara: Nobel Yayıncılık.
  • Kim, T. T. and Lee, G. (2013). Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior. International Journal of Hospitality Management, 34, pp. 324-337.
  • Kim, T. T., Karatepe, O. M. and Lee, G. (2018). Psychological contract breach and service innovation behavior: psychological capital as a mediator. Service Business, 12(2), pp. 305-329.
  • Kindström, D., Kowalkowski, C. and Sandberg, E. (2013). Enabling service innovation: A dynamic capabilities approach. Journal of Business Research, 66, pp. 1063–1073. doi:10.1016/j.jbusres.2012.03.003
  • Lei, H., Ha, A. T. L. and Le, P. B. (2019). How ethical leadership cultivates radical and incremental innovation: the mediating role of tacit and explicit knowledge sharing. Journal of Business & Industrial Marketing.
  • Longman, K. A. (2009). The high impact leader: Moments matter in accelerating authentic leadership development. The Review of Higher Education, 32(2), pp. 282-284.
  • Luthans, F. and Youssef, C. M. (2007). Emerging positive organizational behavior. Journal of management, 33(3), pp. 321-349.
  • Luthans, F., Avolio, B. J., Avey, J. B. and Norman, S. M. (2007). Positive Psychological Capital: Measurement and Relationship with Performance and Satisfaction. Personnel Psychology, 60(3), pp. 541-572. doi:10.1111/j.1744-6570.2007.00083.x
  • Luthans, F., Avolio, B. J., Walumbwa, F. O. and Li, W. (2005). The psychological capital of Chinese workers: Exploring the relationship with performance. Management and organization review, 1(2), pp. 249-271.
  • Luthans, F., Luthans, K. W. and Luthans, B. C. (2004). Positive psychological capital: Beyond human and social capital.
  • Mihalcescu, C., Ciolacu, B., Pavel, F. and Titrade, C. (2008). Risk And Inovation In E-banking. Romanian economic and business review, 3(2), 86.
  • Mihelic, K. K., Lipicnik, B. and Tekavcic, M. (2010). Ethical leadership. International Journal of Management & Information Systems (IJMIS), 14(5).
  • Mishra, P., Bhatnagar, J., Gupta, R. and Wadsworth, S. M. (2019). How work–family enrichment influence innovative work behavior: Role of psychological capital and supervisory support. Journal of Management & Organization, 25(1), pp. 58-80.
  • Motaghed, A. and Ghashghaeizadeh, N. (2019). Mediated Role of Psychological Capital in Ethical Leadership and Job Burnout of Teachers. Ethics In Science & Technology, 14(2 #g00983), pp. 113-120.
  • Nitzl, C., Roldan, J. L. Motaghed Cepeda, G. (2016). Mediation analysis in partial least squares path modeling: Helping researchers discuss more sophisticated models. Industrial Management & Data Systems, 116(9), pp. 1849-1864. doi:10.1108/IMDS-07-2015-0302
  • Özsungur, F. (2019a). The impact of ethical leadership on service innovation behavior. Asia Pacific Journal of Innovation and Entrepreneurship.
  • Özsungur, F. (2019b). Ethical leadership, intrapreneurship, service innovation performance and work engagement in chambers of commerce and industry. Journal of Human Behavior in the Social Environment, 29(8), pp. 1059-1081.
  • Özsungur, F. (2019c). The impact of ethical leadership on service innovation behavior: The mediating role of psychological capital. Asia Pacific Journal of Innovation and Entrepreneurship, 13(1), pp. 73-88. doi:10.1108/APJIE-12-2018-0073
  • Özsungur, F. (2020). The effects of ethical leadership on work engagement, intrapreneurship, and service innovation behavior: sample of chambers of commerce and industry. International Journal of Public Leadership, 16(2), pp. 199-216.
  • Özsungur, F. and Karadal, H. (2020). Etik Liderlik, İç Girişimcilik ve Hizmet İnovasyon Davranışı: İşe Bağlılığın Aracılık Rolü1. Girişimcilik ve İnovasyon Yönetimi Dergisi, 9(1), pp. 30-54.
  • Purwanto, A., Asbari, M., Hartuti, H., Setiana, Y. N. and Fahmi, K. (2021). Effect of Psychological Capital and Authentic Leadership on Innovation Work Behavior. International Journal of Social and Management Studies, 2(1), pp. 1-13.
  • Resick, C. J., Hanges, P. J., Dickson, M. W. and Mitchelson, J. K. (2006). A cross-cultural examination of the endorsement of ethical leadership. Journal of Business Ethics, 63(4), pp. 345-359.
  • Sameer, Y. M. (2018). Innovative behavior and psychological capital: Does positivity make any difference? Journal of Economics & Management, 32, pp. 75-101.
  • Sarstedt, M., Ringle, C. M. and Hair, J. F. (2017). Partial Least Squares Structural Equation Modeling. C. Homburg, M. Klarmann ve A. Vomberg (Ed.), Handbook of Market Research içinde (ss. 1-40). Cham: Springer International Publishing. doi:10.1007/978-3-319-05542-8.
  • Schumpeter, J. (1934). the theory of Economic Development, tr. By Redvers Opie, Harvard Economic Studies, 40, 20.
  • Scott, S. G. and Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of management journal, 37(3), pp. 580-607.
  • Seligman, M. E. and Csikszentmihalyi, M. (2014). Positive psychology: An introduction. In Flow and the foundations of positive psychology (pp. 279-298): Springer.
  • Sharma, M. K. and Jain, S. (2013). Leadership management: Principles, models and theories. Global Journal of Management and Business Studies, 3(3), pp. 309-318.
  • Smircich, L. and Morgan, G. (1982). Leadership: The management of meaning. The Journal of applied behavioral science, 18(3), pp. 257-273.
  • Taslak, S. and Kara, M. (2014). İşletme bilimine giriş:(modern işletmecilik): Ekin Basım Yayın.
  • Trott, P. (2008). Innovation management and new product development: Pearson education.
  • Wong, K. K.K. (2013). Partial Least Squares Structural Equation Modeling (PLS-SEM) Techniques Using SmartPLS. Marketing Bulletin, Technical Note 1, 32.
  • Yatkın, A. (2007). Toplam kalite yönetiminde liderlik: liderlikte kalite. ISGUC The Journal of Industrial Relations and Human Resources, 9(1), pp. 126-147.
  • Youssef, C. M. and Luthans, F. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resilience. Journal of management, 33(5), pp. 774-800.
  • Yu, X., Li, D., Tsai, C.H. and Wang, C. (2019). The role of psychological capital in employee creativity. Career Development International.
  • Zhu, W., May, D. R. and Avolio, B. J. (2004). The impact of ethical leadership behavior on employee outcomes: The roles of psychological empowerment and authenticity. Journal of Leadership & Organizational Studies, 11(1), pp. 16-26.
  • Ziyae, B., Mobaraki, M. H. and Saeediyoun, M. (2015). The effect of psychological capital on innovation in information technology. Journal of Global Entrepreneurship Research, 5(1), pp. 1-12.

ETİK LİDERLİK, HİZMET İNOVASYONU VE PSİKOLOJİK SERMAYE ETKİLEŞİMİ: NEVŞEHİR OTELCİLİK SEKTÖRÜNDE BİR ARAŞTIRMA

Yıl 2021, Cilt: 5 Sayı: 2, 515 - 532, 05.05.2021
https://doi.org/10.47525/ulasbid.880952

Öz

Bu çalışmanın temel amacı, olumlu liderlik davranışı olan etik liderliğin hizmet inovasyon davranışına etkisinde "psikolojik sermayenin" aracı bir işlev görüp görmediğini belirlemektir. Bu kapsamda araştırmada, "psikolojik sermayenin, etik liderliğin hizmet inovasyonu üzerindeki etkisinde aracı rolü var mıdır" sorusuna cevap aranmaktadır. Araştırma, nicel araştırma yöntemine göre tasarlanmıştır. Araştırma verileri Nevşehir'deki otel işletmesi çalışanlarından (n = 170) basit tesadüfi örnekleme yöntemi kullanılarak toplanmıştır. Araştırma hipotezlerini test etmek için veriler SmartPLS programı ile analiz edilmiştir. Araştırma analiz bulgularına göre, etik liderliğin hizmet inovasyon ve psikolojik sermaye üzerindeki olumlu etkileri belirlenmiştir. Ayrıca psikolojik sermayenin etik liderliğin hizmet inovasyonu üzerindeki etkisinde aracılık etkisi olduğu belirlenmiştir. Etik liderlik algısının yüksek olduğu örgütlerde hizmet inovasyonu da artmakta ve hizmet inovasyonu bu etkileşimde psikolojik sermayeyi güçlendirmektedir. Bu sonuçlara göre; etik liderlik, hizmet inovasyon ve psikolojik sermayenin birbirini besleyen olumlu durumlar olduğunu göstermektedir.

Kaynakça

  • Abay, P. (2019). Etik liderlik ve örgütsel adalet algısının çalışanların örgütsel sinizm davranışlarına etkisi üzerine bir sağlık kuruluşunda uygulama. (Doktora Tezi), İstanbul Gelişim Üniversitesi Sosyal Bilimler Enstitüsü.
  • Afthanorhan, W. M. A. B. W. (2013). A Comparison Of Partial Least Square Structural Equation Modeling (PLS-SEM) and Covariance Based Structural Equation Modeling (CB-SEM) for Confirmatory Factor Analysis. International Journal of Engineering Science and Innovative Technology, 2(5), pp. 198-205.
  • Ahmed Iqbal, Z., Abid, G., Contreras, F., Hassan, Q. and Zafar, R. (2020). Ethical leadership and innovative work behavior: The mediating role of individual attributes. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 68.
  • Altunışık, R., Özdemir, Ş. and Torlak, Ö. (2004). Modern Pazarlama, Değişim Yayınları, 3. Baskı, İstanbul.
  • Álvarez Meythaler, A. d. l. M. and Méndez Reátegui, R. (2021). Thoughts on design and ethics in business advertising.
  • Arvanitis, S. (2008). Explaining innovative activity in service industries: Micro data evidence for Switzerland. Econ. Innov. New Techn., 17(3), pp. 209-225.
  • Bouckenooghe, D., Zafar, A. and Raja, U. (2015). How ethical leadership shapes employees’ job performance: The mediating roles of goal congruence and psychological capital. Journal of Business Ethics, 129(2), pp. 251-264.
  • Brown, M. E. and Treviño, L. K. (2006). Ethical leadership: A review and future directions. The leadership quarterly, 17(6), pp. 595-616.
  • Brown, M. E., Treviño, L. K. and Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), pp. 117-134. doi:10.1016/j.obhdp.2005.03.002
  • Bulut, E. (2015). Liderlik, Motivasyon ve Ödüllendirme İlişkilerinin İncelenmesinde Kısmi En Küçük Kareler Yol Analizinin Kullanılması. Cankiri Karatekin Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi, 5(2015-2), 1-1. doi:10.18074/cnuiibf.238
  • Chong, A. Y., Chan, F. T., Ooi, K.B. and Sim, J.J. (2011). Can Malaysian firms improve organizational/innovation performance via SCM? Industrial Management & Data Systems.
  • Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of management journal, 34(3), pp. 555-590.
  • Den Hartog, D. N. (2015). Ethical leadership.
  • Dhar, R. L. (2016). Ethical leadership and its impact on service innovative behavior: The role of LMX and job autonomy. Tourism Management, 57, pp. 139-148.
  • Erkuş, A. and Fındıklı, M. A. (2013). Psikolojik sermayenin iş tatmini, iş performansı ve işten ayrılma niyeti üzerindeki etkisine yönelik bir araştırma. Istanbul University Journal of the School of Business Administration, 42(2).
  • Esposito Vinzi, V., Chin, W. W., Henseler, J. and Wang, H. (Ed.). (2010). Handbook of Partial Least Squares: Concepts, Methods and Applications. Berlin, Heidelberg: Springer Berlin Heidelberg. doi:10.1007/978-3-540-32827-8
  • Gallouj, F. (2002). Innovation in the service economy: the new wealth of nations: Edward Elgar Publishing.
  • Garson, G. D. (2016). Partial Least Squares: Regression & Structural Equation Model. North Carolina: Statistical Associates Publishing.
  • Goldsmith, A. H., Veum, J. R. and Darity Jr, W. (1997). The impact of psychological and human capital on wages. Economic inquiry, 35(4), pp. 815-829.
  • González, M. and León, C. J. (2001). The adoption of environmental innovations in the hotel industry of Gran Canaria. Tourism economics, 7(2), pp. 177-190.
  • Hair, J. F., Ringle, C. M. and Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. The Journal of Marketing Theory and Practice, 19(2), pp. 139-152. doi:10.2753/MTP1069-6679190202
  • Henseler, J., Ringle, C. M. and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), pp. 115-135. doi:10.1007/s11747-014-0403-8
  • Hu, M.L. M., Horng, J.S. and Sun, Y.H.C. (2009). Hospitality teams: Knowledge sharing and service innovation performance. Tourism Management, (30), pp. 41-50.
  • İslamoğlu, A. H. and Alnıaçık, Ü. (2014). Sosyal Bilimlerde Araştırma Yöntemleri (4. bs.). İstanbul: Beta Yayın.
  • Jian, Z. and Wang, C. (2013). The impacts of network competence, knowledge sharing on service innovation performance: Moderating role of relationship quality. In LISS 2012, pp. 569-576, Springer.
  • Judge, T. A. (1997). The dispositional causes of job satisfaction: A core evaluations approach. Research in organizational behavior, 19, pp. 151-188. Karadal, H. and Özsungur, F. (2017). Hizmet İnovasyon Davranışı İle Psikolojik Sermaye Ve Etik Liderlik İlişkisinin İncelenmesi: Adana Örneği. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(13), pp. 663-672.
  • Karasar, N. (2017). Bilimsel Araştırma Yöntemi (32. bs.). Ankara: Nobel Yayıncılık.
  • Kim, T. T. and Lee, G. (2013). Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior. International Journal of Hospitality Management, 34, pp. 324-337.
  • Kim, T. T., Karatepe, O. M. and Lee, G. (2018). Psychological contract breach and service innovation behavior: psychological capital as a mediator. Service Business, 12(2), pp. 305-329.
  • Kindström, D., Kowalkowski, C. and Sandberg, E. (2013). Enabling service innovation: A dynamic capabilities approach. Journal of Business Research, 66, pp. 1063–1073. doi:10.1016/j.jbusres.2012.03.003
  • Lei, H., Ha, A. T. L. and Le, P. B. (2019). How ethical leadership cultivates radical and incremental innovation: the mediating role of tacit and explicit knowledge sharing. Journal of Business & Industrial Marketing.
  • Longman, K. A. (2009). The high impact leader: Moments matter in accelerating authentic leadership development. The Review of Higher Education, 32(2), pp. 282-284.
  • Luthans, F. and Youssef, C. M. (2007). Emerging positive organizational behavior. Journal of management, 33(3), pp. 321-349.
  • Luthans, F., Avolio, B. J., Avey, J. B. and Norman, S. M. (2007). Positive Psychological Capital: Measurement and Relationship with Performance and Satisfaction. Personnel Psychology, 60(3), pp. 541-572. doi:10.1111/j.1744-6570.2007.00083.x
  • Luthans, F., Avolio, B. J., Walumbwa, F. O. and Li, W. (2005). The psychological capital of Chinese workers: Exploring the relationship with performance. Management and organization review, 1(2), pp. 249-271.
  • Luthans, F., Luthans, K. W. and Luthans, B. C. (2004). Positive psychological capital: Beyond human and social capital.
  • Mihalcescu, C., Ciolacu, B., Pavel, F. and Titrade, C. (2008). Risk And Inovation In E-banking. Romanian economic and business review, 3(2), 86.
  • Mihelic, K. K., Lipicnik, B. and Tekavcic, M. (2010). Ethical leadership. International Journal of Management & Information Systems (IJMIS), 14(5).
  • Mishra, P., Bhatnagar, J., Gupta, R. and Wadsworth, S. M. (2019). How work–family enrichment influence innovative work behavior: Role of psychological capital and supervisory support. Journal of Management & Organization, 25(1), pp. 58-80.
  • Motaghed, A. and Ghashghaeizadeh, N. (2019). Mediated Role of Psychological Capital in Ethical Leadership and Job Burnout of Teachers. Ethics In Science & Technology, 14(2 #g00983), pp. 113-120.
  • Nitzl, C., Roldan, J. L. Motaghed Cepeda, G. (2016). Mediation analysis in partial least squares path modeling: Helping researchers discuss more sophisticated models. Industrial Management & Data Systems, 116(9), pp. 1849-1864. doi:10.1108/IMDS-07-2015-0302
  • Özsungur, F. (2019a). The impact of ethical leadership on service innovation behavior. Asia Pacific Journal of Innovation and Entrepreneurship.
  • Özsungur, F. (2019b). Ethical leadership, intrapreneurship, service innovation performance and work engagement in chambers of commerce and industry. Journal of Human Behavior in the Social Environment, 29(8), pp. 1059-1081.
  • Özsungur, F. (2019c). The impact of ethical leadership on service innovation behavior: The mediating role of psychological capital. Asia Pacific Journal of Innovation and Entrepreneurship, 13(1), pp. 73-88. doi:10.1108/APJIE-12-2018-0073
  • Özsungur, F. (2020). The effects of ethical leadership on work engagement, intrapreneurship, and service innovation behavior: sample of chambers of commerce and industry. International Journal of Public Leadership, 16(2), pp. 199-216.
  • Özsungur, F. and Karadal, H. (2020). Etik Liderlik, İç Girişimcilik ve Hizmet İnovasyon Davranışı: İşe Bağlılığın Aracılık Rolü1. Girişimcilik ve İnovasyon Yönetimi Dergisi, 9(1), pp. 30-54.
  • Purwanto, A., Asbari, M., Hartuti, H., Setiana, Y. N. and Fahmi, K. (2021). Effect of Psychological Capital and Authentic Leadership on Innovation Work Behavior. International Journal of Social and Management Studies, 2(1), pp. 1-13.
  • Resick, C. J., Hanges, P. J., Dickson, M. W. and Mitchelson, J. K. (2006). A cross-cultural examination of the endorsement of ethical leadership. Journal of Business Ethics, 63(4), pp. 345-359.
  • Sameer, Y. M. (2018). Innovative behavior and psychological capital: Does positivity make any difference? Journal of Economics & Management, 32, pp. 75-101.
  • Sarstedt, M., Ringle, C. M. and Hair, J. F. (2017). Partial Least Squares Structural Equation Modeling. C. Homburg, M. Klarmann ve A. Vomberg (Ed.), Handbook of Market Research içinde (ss. 1-40). Cham: Springer International Publishing. doi:10.1007/978-3-319-05542-8.
  • Schumpeter, J. (1934). the theory of Economic Development, tr. By Redvers Opie, Harvard Economic Studies, 40, 20.
  • Scott, S. G. and Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of management journal, 37(3), pp. 580-607.
  • Seligman, M. E. and Csikszentmihalyi, M. (2014). Positive psychology: An introduction. In Flow and the foundations of positive psychology (pp. 279-298): Springer.
  • Sharma, M. K. and Jain, S. (2013). Leadership management: Principles, models and theories. Global Journal of Management and Business Studies, 3(3), pp. 309-318.
  • Smircich, L. and Morgan, G. (1982). Leadership: The management of meaning. The Journal of applied behavioral science, 18(3), pp. 257-273.
  • Taslak, S. and Kara, M. (2014). İşletme bilimine giriş:(modern işletmecilik): Ekin Basım Yayın.
  • Trott, P. (2008). Innovation management and new product development: Pearson education.
  • Wong, K. K.K. (2013). Partial Least Squares Structural Equation Modeling (PLS-SEM) Techniques Using SmartPLS. Marketing Bulletin, Technical Note 1, 32.
  • Yatkın, A. (2007). Toplam kalite yönetiminde liderlik: liderlikte kalite. ISGUC The Journal of Industrial Relations and Human Resources, 9(1), pp. 126-147.
  • Youssef, C. M. and Luthans, F. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resilience. Journal of management, 33(5), pp. 774-800.
  • Yu, X., Li, D., Tsai, C.H. and Wang, C. (2019). The role of psychological capital in employee creativity. Career Development International.
  • Zhu, W., May, D. R. and Avolio, B. J. (2004). The impact of ethical leadership behavior on employee outcomes: The roles of psychological empowerment and authenticity. Journal of Leadership & Organizational Studies, 11(1), pp. 16-26.
  • Ziyae, B., Mobaraki, M. H. and Saeediyoun, M. (2015). The effect of psychological capital on innovation in information technology. Journal of Global Entrepreneurship Research, 5(1), pp. 1-12.
Toplam 63 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Ahmet Tuncay Erdem 0000-0003-4573-8415

Yayımlanma Tarihi 5 Mayıs 2021
Gönderilme Tarihi 15 Şubat 2021
Yayımlandığı Sayı Yıl 2021 Cilt: 5 Sayı: 2

Kaynak Göster

APA Erdem, A. T. (2021). ETHICAL LEADERSHIP, SERVICE INNOVATION AND PSYCHOLOGICAL CAPITAL INTERACTION: A RESEARCH IN NEVŞEHİR HOTEL SECTOR. Uluslararası Anadolu Sosyal Bilimler Dergisi, 5(2), 515-532. https://doi.org/10.47525/ulasbid.880952

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