Murat Çolak profile image
Murat Çolak Res. Assist. Kocaeli Üniversitesi
Publication 7 Review 2 CrossRef Cited 7
7 Publication
2 Review
7 CrossRef Cited

Research Fields

Industrial Engineering

Institution

Kocaeli Üniversitesi

Popular Publications

Improvement of waiting times in a call center by queueing models
Authors: Gülşen Aydın Keskin , Murat Çolak , Gülay Karanfil Kostak
DOI: 10.25092/baunfbed.433900
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 5278

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1

5278

Publications

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311

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1118

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1218

Improvement of waiting times in a call center by queueing models
Authors: Gülşen Aydın Keskin , Murat Çolak , Gülay Karanfil Kostak
DOI: 10.25092/baunfbed.433900
FAVORITE 1 TOTAL DOWNLOAD COUNT 5278

1

5278

0

5005

0

16171

Publications

3

0

1118

1

0

1218

Improvement of waiting times in a call center by queueing models
Authors: Gülşen Aydın Keskin , Murat Çolak , Gülay Karanfil Kostak
DOI: 10.25092/baunfbed.433900
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 5278

2

1

5278

1

0

16171

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